If you are looking to buy some gadgets, smartphones, and other consumer electronics, Gearbest might be the best place for specific products shipping to specific regions. From my own experience and others let me provide you with Gearbest reviews in 2020, and tell you if it’s legit and the pros and cons of this Chinese store.
Yes, it is! Though it has a score of 3.8 out of 5 on trust pilot, mostly positive reviews. There were some negative reviews as well as other global stores, but to be on the bright side and my own 2 years experience on Gearbest, it can rival Aliexpress in many scenarios.
Transparency is a problem when it comes to Chinese stores and Chinese products. The price of many products in China is much cheaper than the same products mentioned in Aliexpress and Gearbest for global purchase. However, this can be justified by quality insurance, shipping cost, and management. So, we see all Global Chinese stores fighting with each other to providing the best price higher than in China.
Let’s be honest, Aliexpress and other Chinese stores have recently increased the shipping charges of the product. Even though some of them have free shipping options but they cover that shipping fee by increasing the price of the product.
Whereas Gearbest might not have that ‘Free shipping’ tag on most of its products, yet it assures that you will get the product on time with the $1 to $5 Registered Post Shipping which you can easily track from Gearbest’s website. Moreover, Gearbest has hundreds of warehouses around the globe more than Aliexpress, allowing you to receive the product as soon as possible.
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You can find more about the shipping details of each country, average shipping time and more from here.
Unlike Aliexpress where there are a lot of suppliers and stores, people mostly complain that they never receive products especially the ones which are under $10. The sellers claim that the product might have lost without the product itself leaving the origin country. They provide you an untrackable code. You ask them to refund you and they become polite and ask you to rate them 5-stars after receiving the refund. Thus, FREE 5-Star rating for them.
Gearbest works as a whole. They might have different brands under them, however, all of them go under quality checking and specific storage houses. You won’t have to talk to untrained individual sellers. The only connection is you and Gearbest support.
With the registered shipping, there are only a few bucks of insurance ($2 to $5) of the whole order which guarantees you that Gearbest will send you another parcel in case of any accidental damage or loss. However, on Aliexpress and other Chinese e-stores, you have to fight first with the seller, make him believe that the product was damaged, return the product with at your own expense (not mostly) and get a refund or another parcel after at least 3 to 5 months of dispute.
Believe it or not, Gearbest has the lowest price on Featured Brands and promotion. These include Alfawise, Cubot, Cube, Teclast, Fengmi, Beelink and a lot of others. Such brands when on the product are not just $2 to $5 cheap but around $10 to $50 cheaper. The limited unit deals are even much cheaper.
In the Gearbest reviews provided by the audience, we know that Gearbest is concerned with quality over quantity that is why you will only see specific brands and limited items there in comparison to Aliexpress and other Chinese stores. Though mostly are electronics there are some other categories as well and Gearbest is slowly providing more categories and items.
To be honest, on Aliexpress one can easily get a refund if your item is lost (even on unregistered post). The return policy is also fine and depends on different sellers. However, in Gearbest you will not likely get a refund if you ordered and selected unregistered shipping with no insurance. Moreover, you will have to pay shipping charges for the return of the product in case of 1 year free repairs, 45 days money-back guarantee, and 30 days return for unopened items. The only way they will pay you for your shipping expense is on the term DOA (dead-on-arrival) for which they will need solid evidence. Before buying anything please read their warranty and return policy.
Though there are many products on Gearbest mostly are electronics and we do miss many categories such as beauty products, tools, apparel and a lot more in comparison to Aliexpress. However, since the company wants to maintain the promised quality over quantity, the expansion of the products is slow.
I used to buy products from Aliexpress. The point here is that if you buy from trusted and high rating sellers like the official Xiaomi store there or KZ store, you will get the product on time. There’s the Standard Shipping which is free but takes time and is untrackable but that’s not a problem if you buy from a trusted high-rated seller. However, mostly there are products which are slightly cheaper than the one from the official store (they never arrive), and there are products which are sold only by specific sellers.
The problem here is trust. I have explained how most sellers get a free 5-stars rating on their products and stores. And that trust issue is not with one seller only but with multiple if you are planning to buy many items. Last but not least, if you buy multiple items from different sellers, each item will arrive at a different time which is really frustrating and given the fact that some of them might not even arrive at all. For 100% safety, one will have to go for the registered post for each item which is expensive as hell.
However, when I first tried Gearbest, I had an order of around $95 with 5 items in it including items under $10. My order was divided because of multiple warehouses locations.
The best part was that most of my products had free shipping (REGISTERED) and only one item had registered shipping of $3.72. For item’s safety and hassle-free refund or re-send, I added the insurance which was around $3.38 in total. So, I had to pay only $8 extra for all five items to be trackable and insured. Meanwhile, if I would be on Aliexpress, almost 90% of the stores would have no shipping option for Pakistan, if so then there would only be standard or sellers shipping option which would be FREE but not promised and untrackable. Only a few products have registered to ship for my country on Aliexpress and are taken in accordance with the price.
I know Gearbest have slightly expensive (non-brand ones) products which are only $2 to $10 expensive. However, those few bucks allow us to get registered air post, save time, insure the product safety and get it on the mentioned time.
In our reviews of Gearbest of 2020, until now, I only have not received only one parcel which was Aflawise SD card ($3 on GB and $6 on Aliexpress) and I didn’t add the registered shipping and insurance (cost around $3) because I thought it would be insane to do so cost me $6 of total product cost which was same as Aliexpress (but with registered shipping and insurance), however, the cheapster inside me got the best of me 🙂
I should say that there are a few chances that you will get your refund if you don’t apply the registered post and insurance, which is most likely the case. However, if you apply both then this means they take 100% responsibility to refund or resend you the parcel in case lost or damage.
The return policy is also strict which is almost the same for all Chinese global stores. The seller has to return the product at their own expense in case of a 45-days money-back guarantee, 1 year free repairs, and 30 Day Unconditional Refund Guarantee for Unopened & Unused Items. Gearbest will only pay the shipping cost for Dead-on-Arrival products (mostly electronics) which needs solid pictures and video proofs. I guess Aliexpress is much better in this case but takes time. I recommend you to act ASAP if you experience such a situation and Gearbest support chat is excellent and replies within 24 hours. Before buying anything please read their warranty and return policy.
Concluding the Gearbest reviews, offering quality items over the past years, Gearbest has some incredible price cuts when it comes to its affiliated brands, more warehouses, priority, quick shipping, cheaper and mostly free registered shipping (trackable) at specific regions.
Though the prices of non-brand products might be slightly high, Gearbest guarantees the product arrived on time with registered shipping and insurance which are added for a few bucks (2 to 5 USD). Most importantly, there’s no messing your time with different sellers and it’s just you and Gearbest 24/7 support.
Request for the readers: I will appreciate our valuable readers to let us and the audience know your experience with Gearbest. We will guide you in case of any problem and scenario.