Amazon Echo Buds (2nd Gen) | Guide & Troubleshooting

The Amazon Echo Buds (2nd Gen) earbuds come with a battery life of about 5 hours + 10 hours using the charging case, app support, fast charging support, a high performance 5.7mm dynamic driver, Bluetooth 5.0, the IPX4 sweat and dust-proof certification, and much more. Learn how to use these earbuds using this manual!

Amazon Echo Buds (2nd Gen) | How To Pair?

How to Pair The Earbuds?

To iOS and Android phones

Step 1: Download the Amazon Alexa app.

Step 2: Open the app.

Step 3: Open the lid of the charging case. After that, they will turn on automatically.

When a blue light starts flashing, the earbuds will be ready to pair with any device.

Step 4: Tap the notification at the top of the app.

Step 5: Follow the instructions to set up the earbuds. If it doesn’t appear, tap the Devices icon on the bottom right of the app.

To PC (Windows)

Step 1: Open the lid of the charging case and keep the earbuds inside.

Step 2: Press and hold the button on the case for about 3 seconds. When a blue light starts flashing, the earbuds will be ready to pair with any device.

Step 3: Place the earbuds in your ears.

Step 4: Turn on Bluetooth on the desired device.

Step 5: Go to the settings.

Step 6: Go to “Bluetooth and other devices”.

Step 7: Select the Echo Buds.

How to Wear?

Step 1: Take both earbuds out of the charging case.

Step 2: Identify the left and right earbuds.

Step 3: Choose the ear tips that best suit your ears.

Step 4: Insert the headphones into the inner canal of the ears.

Step 5: Rotate for the best possible comfort and best fit, and make sure that the microphone is pointing to the mouth.

How to Turn On and Off?

Turn on: Open the lid of the charging case. After that, they will turn on automatically.

Turn off: Place the earbuds into the charging case and close its lid. After that, the earbuds will turn off automatically.

How to Control? / How to Operate? – Instructions

• Play or pause a song: Press the multifunction touch button on any of the earbuds one time.
• Play the next song: Press the multifunction touch button on any of the earbuds two times.
• Play the previous song: Press the multifunction touch button on any of the earbuds two times.
• Answer an incoming call: Press the multifunction touch button on any of the earbuds two times.
• End a current call: Press the multifunction touch button on any of the earbuds two times.
• Switch between ANC and Pass-through modes: Press and hold the multifunction touch button on any of the earbuds.
• Auto-pause the music: Take the earbuds out of the ears.
• Auto-play the music: Place the earbuds into the ears.

How to Activate The Mono Mode?

To activate or deactivate the mono mode in these earbuds, all you have to do is to pair the earbuds to the device and take out one of the earbuds from the charging case. It will start working by itself.

How to Charge The Earbuds?

Earbuds

To charge the earbuds, all you have to do is to place them into the charging case and close the lid. The earbuds will start charging automatically.

Charging case

To charge the charging case, all you have to do is to connect the case to a USB charger or charging port with the included USB-A to C cable. It will start charging automatically.

How to Reset The Earbuds?

Step 1: Delete all the Echo Buds pairing information from the app on the connected device.

Step 2: Place the earbuds into the charging case and close its lid.

Step 3: Press and hold the button on the charging case for about 15 seconds, until an orange light is on. After that, the resetting will be done.

Reset The Earbuds Using The App

Step 1: Open the Amazon Alexa app.

Step 2: Go to Devices.

Step 3: Tap the Echo & Alexa icon at the top.

Step 4: Select the earbuds you want to factory reset.

Step 5: Scroll down and tap Factory Reset.

Step 6: Confirm the factory reset.

What Do The Lights Mean?

Charging case

• A blue light flashing slowly: The earbuds will be ready to pair with any device.
• A green light on with the earbuds inside: The earbuds have more than 40% of battery.
• A yellow light on with the earbuds inside: The earbuds have less than 40% of battery.
• A red light on with the earbuds inside: The earbuds have a low battery.
• A green light on: The case is fully charged.
• A yellow light on: The case has less than a full charge.
• A red light on: The case has a low battery.
• An orange light is on: The earbuds are resetting.

A Guide To Amazon Echo Buds (2nd Gen) APP

The Amazon Echo Buds (2nd Gen) have a specialized application, and it is the Amazon Alexa app, which is available in the Play Store and App Store.

When you enter the application and connect the earbuds, you will be able to see the percentage of their battery and the case. In addition to that, you can configure the ANC mode, if the earbuds have it. Also, you can configure the controls, and there’s going to be general information about the earbuds and the app.

Some Common Problems & Troubleshooting

Left / Right / One side of the earbuds has stopped working

If this happens, it may be because it is low on battery or it did not connect correctly with the device. To fix this, you can do the following:

1. Try charging the earbud that is not working or both, placing them in the charging case.

2. Try factory resetting the earbuds.

3. Check if the earbuds are operating within a normal working range

If that doesn’t work, the earbud is probably faulty, and I can go for a refund or replacement of it.

Left / Right / One side of the earbuds has a low volume

If this happens, it may be because the earbuds are dirty or the volume is set low. To fix this, you can do the following:

1. Try cleaning the earbud using a cotton swab or carefully clean the mesh with a pin.

2. Try factory resetting the earbuds.

The microphone is not working

If this happens, it can be because the microphone is muted, or the earbuds are badly positioned. To fix this, you can do the following:

If the microphone is muted, check the device microphone volume. If that doesn’t work, that means that there might be a defect in the earbud, so try replacing them or get a refund.

The earbuds are not connecting to Windows/laptop/PC

If the earbuds are earbuds not connecting, it can be because the Bluetooth on the computer has a pairing problem. To fix this, you can do the following:

1. Try disabling Bluetooth from nearby devices >>> then activate the pairing mode of the earbuds, pair and connect earbuds from Settings >>> Bluetooth & other devices >>> Add a new device >>>> select Bluetooth.

2. Try uninstalling and reinstalling the Bluetooth driver, or updating the Bluetooth driver. All can be done in Manage >>> Device Manager, reset earbuds (if available), and then repeat the step.

3. Try resetting the earbuds.

FAQs

We hope you now know how to operate the earphone from the above Amazon Echo Buds (2nd Gen) manual. Want to know anything about the earphones? Do not hesitate to ask in the comments section.