Aukey EP-N5 Manual | Guide On Pairing & Troubleshooting  

The Aukey EP-N5 earbuds come with specs such as the IPX5 sweat and dust-proof certification, 7 hours of battery life on a single charge and 1.5 hours of charging time, Bluetooth 5.0, 10mm drivers, ANC technology support, 10 meters of work range, and much more. Learn how to use these earbuds using this manual!

Aukey EP-N5 Manual | Everything You Need To Know!

How to Pair The Earbuds?

To Android And iOS Devices

Step 1: Open the lid of the charging case. After that, the earbuds will turn on automatically.

When a green and red light starts flashing on the earbuds, it means that they are now ready to pair with any device.

Step 2: Unlock the desired device.

Step 3: Turn on Bluetooth on the desired device.

Step 4: Go to the device’s Bluetooth settings.

Step 5: Select the “AUKEY EP-N5” earbuds. If a password is needed, write “0000”. After that, the pairing will be done.

To PC (Windows)

Step 1: Open the lid of the charging case. After that, the earbuds will turn on automatically.

When a green and red light starts flashing on the earbuds, it means that they are now ready to pair with any device.

Step 2: Unlock the desired device.

Step 3: Go to the Settings.

Step 4: Go to “Bluetooth and other devices”.

Step 5: Turn on Bluetooth on the device.

Step 6: Click on “Add device”.

Step 7: Select the “AUKEY EP-N5” earbuds. If a password is needed, write “0000”. After that, the pairing will be done.

How to Wear?

Step 1: Take both earbuds out of the charging case.

Step 2: Identify the left and right earbuds.

Step 3: Choose the ear tips that best suit your ears.

Step 4: Insert the earbuds into the inner canal of the ears.

Step 5: Rotate for the best possible comfort and best fit, and make sure that the microphone is pointing to the mouth.

How to Turn On and Off?

Turn on: Open the lid of the charging case. After that, the earbuds will turn on automatically.

Turn off: Place the earbuds into the charging case and close its lid. After that, the earbuds will turn off automatically.

How to Control These Earbuds? – Stereo Mode

• Play or pause the music: Press the multifunction touch panel on any of the earbuds one time.
• Play the next song: Press the multifunction touch panel on the right earbud two times.
• Play the previous song: Press the multifunction touch panel on the left earbud two times.
• Answer an incoming call: Press the multifunction touch panel on any of the earbuds two times.
• End a current call: Press and hold the multifunction touch panel on any of the earbuds for about 2 seconds.
• Reject an incoming call: Press and hold the multifunction touch panel on any of the earbuds for about 2 seconds.
• Activate the voice assistant: Press the multifunction touch panel on any of the earbuds three times.

How to Activate The ANC Mode?

To activate or deactivate the ANC mode in these earbuds, all you have to do is to press and hold the multifunction touch button on any of the earbuds for about 2 seconds.

How to Activate The Mono Mode?

To activate or deactivate the mono mode in these earbuds, all you have to do is to pair the earbuds to the device and take out one of the earbuds from the charging case. It will start working by itself.

How to Charge The Earbuds?

Earbuds

To charge the earbuds, all you have to do is to place them into the charging case and close the lid. The earbuds will start charging automatically.

Charging case

To charge the charging case, all you have to do is to connect the case to a USB charger or charging port with the included USB-A to C cable. It will start charging automatically.

How to Reset These Earbuds?

If there is a problem in the pairing process, or only one of the earbuds is working, then try clearing the pairing list on the earbuds by doing the following steps:

Step 1: Make sure both earbuds are off and in the charging case. Take one of the earbuds out.

Step 2: Close the lid of the charging case.

Step 3: Press the multifunction touch panel on the selected earbud 5 times. The earbud will enter pairing mode.

Step 4: Press the multifunction touch panel on the selected earbud 7 times. The earbud will turn on, clear its pairing list, and turn off.

Step 5: Place the earbud into the charging case.

Step 6: Take the other earbud out of the case.

Step 7: Close the lid of the charging case.

Step 8: Press the multifunction touch panel on the earbud 5 times. The earbud will enter pairing mode.

Step 9: Press the multifunction touch panel on the earbud 7 times. The earbud will turn on, clear its pairing list, and turn off.

Step 10: Place the earbud into the charging case.

After that, the clearing process will be done.

What Do The Lights Mean?

Earbuds

• A green and red light flashing: The earbuds are now ready to pair with any device.
•  A green light flashing: The earbuds are reconnecting.
• A red light on while on the charging case: The earbuds are charging.
• Said red light turns off while on the charging case: The earbuds are fully charged.

Charging case

• A green light on while charging: The case is charging.
• Said green light turns off while charging: The case is fully charged.

Some Common Earbuds Problems & Troubleshooting

Left / Right / One side of the earbuds has stopped working

If this happens, it may be because it is low on battery or it did not connect correctly with the device. To fix this, you can do the following:

1. Try charging the earbud that is not working or both, placing them in the charging case.

2. Try factory resetting the earbuds.

3. Check if the earbuds are operating within a normal working range

If that doesn’t work, the earbud is probably faulty, and I can go for a refund or replacement of it.

Left / Right / One side of the earbuds has a low volume

If this happens, it may be because the earbuds are dirty or the volume is set low. To fix this, you can do the following:

1. Try cleaning the earbud using a cotton swab or carefully clean the mesh with a pin.

2. Try factory resetting the earbuds.

The microphone is not working

If this happens, it can be because the microphone is muted, or the earbuds are badly positioned. To fix this, you can do the following:

If the microphone is muted, check the device microphone volume. If that doesn’t work, that means that there might be a defect in the earbud, so try replacing them or get a refund.

The earbuds are not connecting to Windows/laptop/PC

If the earbuds are earbuds not connecting, it can be because the Bluetooth on the computer has a pairing problem. To fix this, you can do the following:

1. Try disabling Bluetooth from nearby devices >>> then activate the pairing mode of the earbuds, pair and connect earbuds from Settings >>> Bluetooth & other devices >>> Add a new device >>>> select Bluetooth.

2. Try uninstalling and reinstalling the Bluetooth driver, or updating the Bluetooth driver. All can be done in Manage >>> Device Manager, reset earbuds (if available), and then repeat the step.

3. Try resetting the earbuds.

FAQs

We hope you now know how to operate the earphone from the above Aukey EP-N5 manual. Want to know anything about the earphones? Do not hesitate to ask in the comment section below.