CrossBeats Intenz Manual | Instructions & Troubleshooting

The CrossBeats Intenz earbuds come with specs such as 11mm drivers, up to 60 hours of battery life using the charging case, fast-charging support, Environmental Noise Cancellation support, Bluetooth 5.3, about 10 meters of working range, SBC and AAC codecs support, and much more. Learn how to use these earbuds using this CrossBeats Intenz manual!

If you are interested in purchasing these earbuds, you can easily do it using the CrossBeats official website. Also, in case you are interested in giving the original manual a look, you can do it here.

CrossBeats Intenz Specs Sheet

Model	CrossBeats Intenz
Weight	Earbuds: Around 3 grams each Charging case: Around 38 grams
Waterproof/IP ratings	IPX4
Bluetooth version	V5.3
Range/Distance	10 meters
Connectivity Port/ Charging Cable	Type-C
Audio Decoding	SBC, AAC
Driver	11mm
Speaker frequency response	20Hz – 20kHz
Battery Life	Earbuds and charging case: Around 60 hours
Charging Time	Earbuds: Around 1 hour Charging case: Around 1 hour
App Support	No
Controls/Features	Play and pause a song, turn the volume up and down, play the next and previous song, answer, end, and reject a call, voice assistant, Gaming mode
Accessories	Charging case, USB cable, QR code to gain access to the manual, warranty card
Price	Around 85 USD

CrossBeats Intenz Accessories

The earbuds come with the following accessories:

• Charging case.
• USB cable.
• QR code to gain access to the manual.
• Warranty card.

CrossBeats Intenz Manual | Everything You Need To Know

How To Control These Earbuds?

NOTE: The multifunction touch area is placed on a circular part on the top of the body of the earbuds (on the company’s logo).

• Play or pause a song: Press the multifunction touch area on any of the earbuds one time.
• Turn the volume up: Press and hold the multifunction touch area on the right earbud for 3 seconds.
• Turn the volume down: Press and hold the multifunction touch area on the left earbud for 3 seconds.
• Play the next song: While listening to music, press the multifunction touch area on the right earbud two times.
• Play the previous song: While listening to music, press the multifunction touch area on the left earbud two times.
• Answer an incoming call: Press the multifunction touch area on any of the earbuds one time.
• End a current call: Press the multifunction touch area on any of the earbuds one time.
• Reject an incoming call: Press and hold the multifunction touch area on any of the earbuds for about 3 seconds.
• Activate the voice assistant: Press the multifunction touch area on the right earbud three times.
• Activate the Gaming mode: Press the multifunction touch area on the left earbud three times.

How To Wear These Earbuds?

Step 1: Take both earbuds out of the charging case.

Step 2: Identify the left and right earbuds.

Step 3: Choose the ear tips that best suit your ears.

Step 4: Insert the headphones into the inner canal of the ears.

Step 5: Rotate for the best possible comfort and best fit, and make sure that the microphone is pointing to the mouth.

How To Turn On And Off?

Turn On

Automatically: Open the lid of the charging case and take the earbuds out. After that, the earbuds will turn on automatically.

Turn Off

Automatically: Place the earbuds into the charging case. After that, the earbuds will turn off automatically.

How To Pair The Earbuds?

To Android And iOS Devices

Step 1: Open the lid of the charging case and take the earbuds out. After that, the earbuds will turn on automatically and pair with each other.

Step 2: Unlock the desired device.

Step 3: Go to the device’s settings.

Step 4: Turn on Bluetooth on the desired device.

Step 5: Search for a new device.

Step 6: Select the CB-Intenz earbuds. If a password is needed, type “0000” or “1234”.

After that, the pairing will be done.

To Windows (PC)

Step 1: Turn on the Window’s Bluetooth.

Step 2: Go to the settings.

Step 3: Go to “Bluetooth and other devices”.

Step 4: Click on “Add device”.

Step 5: Click on Bluetooth.

Step 6: Open the lid of the charging case and take the earbuds out. After that, the earbuds will turn on automatically and pair with each other.

Step 7: Select the CB-Intenz earbuds. If a password is needed, type “0000” or “1234”.

After that, the pairing will be done.

How To Activate The Mono Mode?

To activate or deactivate the mono mode in these earbuds, all you have to do is pair the earbuds to the device and take out one of the earbuds from the charging case. It will start working by itself.

How To Charge The Earbuds?

Earbuds

To charge the earbuds, all you have to do is place them into the charging case. The earbuds will start charging automatically.

Charging Case

To charge the charging case, all you have to do is connect the case to a USB charger or charging port. It will start charging automatically.

How To Reset And Re-Pair These Earbuds?

NOTE: To ensure a good result, make sure that the earbuds are fully charged.

Step 1: Open the lid of the charging case and take the earbuds out. After that, the earbuds will turn on automatically.

Step 2: Press the multifunction touch area on both earbuds for 5 times. This will reset the earbuds.

Step 3: Place the earbuds into the charging case. They will turn off.

Step 4: Go to the device’s settings.

Step 5: Delete the CB-Intenz earbuds from the devices’ Bluetooth list.

Step 6: Turn off Bluetooth on the device.

Step 7: Turn on Bluetooth on the desired device.

Step 8: Search for a new device.

Step 9: Take the earbuds out of the charging case. After that, the earbuds will turn on automatically and pair with each other.

Step 10: Select the CB-Intenz earbuds. If a password is needed, type “0000” or “1234”.

After that, the pairing will be done.

What Do The Lights Mean?

Charging Case

• A white light on while charging: The case is charging.
• The white light turns off while charging: The case is fully charged.
• A blue light flashes quickly: The case has less than 10% of its battery.

Do These Earbuds Have An App?

Sadly, these earbuds don’t come with a specialized app or app support.

Some Common Problems & Troubleshooting

Left/Right/One side of the earbuds has stopped working

If this happens, it may be because it is low on battery or it did not connect correctly with the device. To fix this, you can do the following:

1. Try charging the earbud that is not working or both, placing them in the charging case.

2. Try factory resetting the earbuds.

3. Check if the earbuds are operating within a normal working range

If that doesn’t work, the earbud is probably faulty, and I can go for a refund or replacement of it.

Left/Right/One side of the earbuds has a low volume

If this happens, it may be because the earbuds are dirty or the volume is set low. To fix this, you can do the following:

1. Try cleaning the earbud using a cotton swab or carefully clean the mesh with a pin.

2. Try factory resetting the earbuds.

The microphone is not working

If this happens, it can be because the microphone is muted, or the earbuds are badly positioned. To fix this, you can do the following:

If the microphone is muted, check the device microphone volume. If that doesn’t work, that means that there might be a defect in the earbuds, so try replacing them or getting a refund.

The earbuds are not connecting to Windows/laptop/PC

If the earbuds are not connecting, it can be because the Bluetooth on the computer has a pairing problem. To fix this, you can do the following:

1. Try disabling Bluetooth from nearby devices >>> then activate the pairing mode of the earbuds, pair and connect earbuds from Settings >>> Bluetooth & other devices >>> Add a new device >>>> Select Bluetooth.

2. Try uninstalling and reinstalling the Bluetooth driver, or updating the Bluetooth driver. All can be done in Manage >>> Device Manager, reset earbuds (if available), and then repeat the step.

3. Try resetting the earbuds.

FAQs

We hope you now know how to operate the earbuds from the above CrossBeats Intenz manual! Want to know anything about the earphones? Do not hesitate to ask in the comments section.