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FIIL CG PRO Manual | Step-by-step, In-depth Guide 2022

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The FIIL CG PRO have three ENC microphones for noise reduction in calls, a special App, four microphones, a 10.1mm dynamic driver, a total battery life of 24 hours, Bluetooth 5.2, AAC, and SBC codecs, and much more. Learn how to use them with this new FIIL CG PRO Manual.

FIIL CG PRO Manual | Everything You Need To Know!

FIIL CG PRO Manual | How to Pair / Connect?

To iOS and Android phones

Step 1: Open the lid of the charging case. After that, the earbuds will turn on automatically.

Step 2: Go to the device’s Bluetooth settings.

Step 3: Select “FIIL CG PRO”. If a password is needed, type “0000”.

Step 4: After that, the pairing will be done.

To PC (Windows)

Step 1: Turn on Window’s Bluetooth.

Step 2: Go to the settings.

Step 3: Go to “Bluetooth and other devices”.

Step 4: Click on “Add device”.

Step 5: Click on Bluetooth.

Step 5: Open the lid of the charging case. After that, the earbuds will turn on automatically.

Step 6: Select “FIIL CG PRO”. If a password is needed, type “0000”.

Step 7: After that, the pairing will be done.

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FIIL CG PRO Manual | How to Wear?

Step 1: Take both earbuds out of the charging case.

Step 2: Identify the left and right earbuds.

Step 3: Choose the ear tips that best suit your ears.

Step 4: Insert the headphones into the inner canal of the ears.

Step 5: Rotate for the best possible comfort and best fit, and make sure that the microphone is pointing to the mouth.

FIIL CG PRO Manual | How to Turn On and Off?

Turn on: Open the lid of the charging case. After that, the earbuds will turn on automatically.

Turn off: Put the earbuds into the charging case and close its lid. After that, the earbuds will turn off automatically.

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How to Control? / How to Operate? – Instructions

  • Play or pause music: Press the multifunction touch button on any of the earbuds two times.
  • Play the next song: Press the multifunction touch button on the right earbud one time.
  • Play the previous song: Press the multifunction touch button on the right earbud three times.
  • Turn the volume up: Press the multifunction touch button on the left earbud one time.
  • Turn the volume up: Press the multifunction touch button on the left earbud three times.
  • Answer an incoming call: Press the multifunction touch button on any of the earbuds two times.
  • End a call: Press the multifunction touch button on any of the earbuds two times.
  • Activate the voice assistant: Press the multifunction touch button on any of the earbuds four times.
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FIIL CG PRO Manual | How to Activate ANC Mode?

To activate or deactivate the ANC mode in the FIIL CG PRO, all you have to do is to press and hold the multifunction touch button on any of the earbuds.

FIIL CG PRO Manual | How to Activate Mono Mode?

To activate or deactivate the mono mode in the FIIL CG PRO, all you have to do is to pair the earbuds to the device and take out one of the earbuds from the charging case. It will start working by itself.

FIIL CG PRO Manual | How to Charge

Earbuds

To charge the earbuds, all you have to do is to place them into the charging case and close the lid. The earbuds will start charging automatically.

Charging Case

To charge the charging case, all you have to do is plug a 5V USB Type-C cable into the port on the charging case. It will start charging automatically.

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A Guide To FIIL CG PRO APP

The FIIL CG PRO can be used with an application, called fiil+. This application is available for iOS and Android devices. 

  • First page: In this first page, we will find with the home page. Here, there will be the possibility of logging into the application through different social networks.
  • Second page: On the second page, we are going to get the percentage of the battery of the earbuds that are connected.
  • Third page: On the third page, we will have the possibility to configure the equalizer.
  • Fourth page: On the fourth page, there is a special function, and it is about choosing between different sound effects available for the sound provided by the earbuds.
  • Fifth page: On the fifth page, there is a special feature, and it is about being able to place a 3D effect on the songs that are heard.

In addition to all that, there are also different user manuals available, as well as the settings of the application and the earbuds.

Some Common Earbuds Problems & Troubleshooting

Left / Right / One side of the earbuds have stopped working

If this happens, it may be because it is low on battery or it did not connect correctly with the device. To fix this, you can do the following:

1. Try charging the earbud that is not working or both, placing them in the charging case.

2. Try factory resetting the earbuds.

3. Check if the earbuds are operating within a normal working range

If that doesn’t work, the earbud is probably faulty, and I can go for a refund or replacement of it.

Left / Right / One side of the earbuds has low volume

If this happens, it may be because the earbuds are dirty or the volume is set low. To fix this, you can do the following:

1. Try cleaning the earbud using a cotton swab or carefully clean the mesh with a pin.

2. Try factory resetting the earbuds.

Microphone not working

If this happens, it can be because the microphone is muted, or the earbuds are badly positioned. To fix this, you can do the following:

If the microphone is muted, check the device microphone volume. If that doesn’t work, that means that there might be a defect in the earbud, so try replacing them or get a refund.

FIIL CG PRO earbuds not connecting to Windows/laptop/PC

If the earbuds are earbuds not connecting, it can be because the Bluetooth on the computer has a pairing problem. To fix this, you can do the following:

1. Try disabling Bluetooth from nearby devices >>> then activate pairing mode of the earbuds, pair and connect earbuds from Settings >>> Bluetooth & other devices >>> Add a new device >>>> elect Bluetooth,

2. Try uninstalling and reinstalling the Bluetooth driver, or update the Bluetooth driver. All can be done in Manage >>> Device Manager, reset earbuds (if available), and then repeat the step.

3. Try resetting the earbuds as said in the pairing section above.

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FAQs

Are FIIL CG PRO waterproof?

The FIIL CG PRO have the IPX4 certification, which means they’re dustproof, splash and sweat-resistant.

Does FIIL CG PRO have a microphone?

Yes, the FIIL CG PRO have integrated microphones.

What is the latency of FIIL CG PRO?

With the Gaming mode off, the latency is around 300ms. With the Gaming mode on, the latency is around 200ms.

Do FIIL CG PRO have low latency/gaming mode?

Yes, the FIIL CG PRO have a low latency/gaming mode.

How to know when FIIL CG PRO are fully charged?

The earbuds take about 50 minutes to charge, so after that time, they should be fully charged.

Can FIIL CG PRO connect to PC and Laptop?

Yes, the FIIL CG PRO can connect to PCs, laptops, and tablets.

We hope you now know how to operate the earphone from the above FIIL CG PRO Manual. Want to know anything about the earphones? Do not hesitate to ask in the comments section.

In case you want or need to contact the QCY company, all your information can be found on its Contact Us page, where you can find numbers and emails available for several countries! Also, they have a Support page, with FAQs and information about their products!