JBL Live Pro TWS 2 Manual | Step-by-step Pairing & Troubleshooting

The JBL Live Pro TWS 2 comes with Bluetooth 5.2, the IPX5 dust and sweat-proof certification, a battery life of about 8 hours (ANC on) and 10 hours (ANC off), an 11mm dynamic driver, a working range of 10 meters, and more. Learn how to use them with this new JBL Live Pro TWS 2 Manual.

JBL Live Pro TWS 2 Manual | Pairing & Charging Guide

JBL Live Pro TWS 2 Manual | How to Pair / Connect?

To iOS and Android phones

Step 1: Open the lid of the charging case. After that, the earbuds will turn on automatically.

When a blue light lights up on both earbuds and starts flashing, that means that they will be ready to pair with any device.

Step 2: Turn on Bluetooth on the desired device.

Step 3: Go to the device’s Bluetooth settings.

Step 4: Select “JBL LIVE PRO 2 TWS”. If a password is needed, type “0000”.

Step 5: After that, a blue light will stay on, and the pairing will be done. If the pairing can’t be made, a blue light will start flashing slowly on the earbuds.

To PC (Windows)

Step 1: Turn on Bluetooth on the desired device.

Step 2: Go to the settings.

Step 3: Go to “Bluetooth and other devices”.

Step 4: Click on “Add device”.

Step 5: Open the lid of the charging case. After that, the earbuds will turn on automatically.

When a blue light lights up on both earbuds and starts flashing, that means that they will be ready to pair with any device.

Step 6: Select “JBL LIVE PRO 2 TWS”. If a password is needed, type “0000”.

Step 7: After that, a blue light will stay on, and the pairing will be done. If the pairing can’t be made, a blue light will start flashing slowly on the earbuds.

JBL Live Pro TWS 2 Manual | How to Wear?

Step 1: Take both earbuds out of the charging case.

Step 2: Identify the left and right earbuds.

Step 3: Choose the ear tips that best suit your ears.

Step 4: Insert the headphones into the inner canal of the ears.

Step 5: Rotate for the best possible comfort and best fit, and make sure that the microphone is pointing to the mouth.

JBL Live Pro TWS 2 Manual | How to Turn On and Off?

Turn on: Open the lid of the charging case. After that, the earbuds will turn on automatically.

Turn off: Place the earbuds into the charging case and close its lid. After that, the earbuds will turn off automatically.

How to Control? / How to Operate? – Instructions

• Play or pause music: Press the multifunction touch button on the right earbud one time.
• Play the next song: Press the multifunction touch button on the right earbud two times.
• Play the previous song: Press the multifunction touch button on the right earbud three times.
• Answer an incoming call: Press the multifunction touch button on any of the earbuds two times.
• End a current call: Press the multifunction touch button on any of the earbuds two times.
• Mute or unmute the microphone: Press and hold the multifunction touch button on any of the earbuds for about 2 seconds.
• Activate the voice assistant: Press and hold the multifunction touch button on any of the earbuds for about 2 seconds.
• Turn the Talkthru function on and off: Press the multifunction touch button on any of the earbuds two times.

JBL Live Pro TWS 2 Manual | How to Change Between ANC and Ambient Aware modes?

To activate, deactivate, or change between the ANC mode and the Ambient Aware mode in these earbuds, all you have to do is to press the multifunction touch button on the left earbud one time.

JBL Live Pro TWS 2 Manual | How to Activate Mono Mode?

To activate or deactivate the mono mode in these earbuds, all you have to do is to pair the earbuds to the device and take out one of the earbuds from the charging case. It will start working by itself.

JBL Live Pro TWS 2 Manual | How to Charge?

Earbuds

To charge the earbuds, all you have to do is to place them into the charging case and close the lid. The earbuds will start charging automatically.

Charging case

To charge the charging case, all you have to do is to connect the case to a USB charger or charging port with the included USB-A to C cable. It will start charging automatically. Also, it can be charged using a Qi-certified wireless charging pad.

JBL Live Pro TWS 2 Manual | How to Reset?

Step 1: Delete all pairing records of the “JBL LIVE PRO 2 TWS” from the connected device.

Step 2: Take the earbuds out of the charging case.

Step 3: Press the multifunction touch button on both earbuds two times.

Step 4: Press and hold the multifunction touch button on both earbuds for about 5 seconds.

Step 5: Place the earbuds into the charging case. After that, the resetting will be done.

JBL Live Pro TWS 2 Manual | LED Light Status

Earbuds

• A blue light flashing: The earbuds are ready to pair with any device.
• A blue light stays on: The earbuds are connected to the device.
• A blue light flashing slowly: The earbuds couldn’t connect with the device.

Charging case

• One light on: The case has a low battery.
• One light on and one light flashing while charging: The case is charging.
• All light off while charging: The case is fully charged.
• One light on and one light flashing with the earbuds inside: The earbuds are charging.
• All light off with the earbuds inside: The earbuds are fully charged.
• One light flashing while the earbuds are connecting: The earbuds will be ready to pair with any device.
• All lights are on while the earbuds are connecting: The earbuds are connected with the device.
• All lights are off while the earbuds are connecting: The earbuds couldn’t connect with the device.

A Guide To JBL Live Pro TWS 2 APP

The JBL Live Pro TWS 2 can be used with an application, called JBL HEADPHONES. This application is available in the Apple Store and in the Play Store for iOS and Android devices. When opening the application, the first thing we have to do is connect our earbuds, and after that, three specific pages:

• First page: This is the first page of this application, and you will be able to see the connected device.
• Second page: On the second page, we will not only find the connected device, but also the battery percentages of both earbuds. Also, you will find options like enabling or disabling the ANC, enabling or disabling the Ambient Sound Control, and the Smart Audio and Video feature.
• Third page: On the third and last page, you will be able to configure the controls of the earbuds, enable or disable the auto turn-off of the earbuds, the Find My Earbud feature, and information about the earbuds, and the firmware version.

Some Common Earbuds Problems & Troubleshooting

Left / Right / One side of the earbuds have stopped working

If this happens, it may be because it is low on battery or it did not connect correctly with the device. To fix this, you can do the following:

1. Try charging the earbud that is not working or both, placing them in the charging case.

2. Try factory resetting the earbuds.

3. Check if the earbuds are operating within a normal working range

If that doesn’t work, the earbud is probably faulty, and I can go for a refund or replacement of it.

Left / Right / One side of the earbuds has a low volume

If this happens, it may be because the earbuds are dirty or the volume is set low. To fix this, you can do the following:

1. Try cleaning the earbud using a cotton swab or carefully clean the mesh with a pin.

2. Try factory resetting the earbuds.

The microphone is not working

If this happens, it can be because the microphone is muted, or the earbuds are badly positioned. To fix this, you can do the following:

If the microphone is muted, check the device microphone volume. If that doesn’t work, that means that there might be a defect in the earbud, so try replacing them or get a refund.

The earbuds are not connecting to Windows/laptop/PC

If the earbuds are earbuds not connecting, it can be because the Bluetooth on the computer has a pairing problem. To fix this, you can do the following:

1. Try disabling Bluetooth from nearby devices >>> then activate pairing mode of the earbuds, pair and connect earbuds from Settings >>> Bluetooth & other devices >>> Add a new device >>>> elect Bluetooth,

2. Try uninstalling and reinstalling the Bluetooth driver, or updating the Bluetooth driver. All can be done in Manage >>> Device Manager, reset earbuds (if available), and then repeat the step.

3. Try resetting the earbuds.

FAQs

We hope you now know how to operate the earphone from the above JBL Live Pro TWS 2 Manual. Want to know anything about the earphones? Do not hesitate to ask in the comments section.