JLab Epic Air ANC V2 | Earbuds User Guide

The JLab Epic Air ANC V2 earbuds come with app support, ANC and Movie modes, a battery life of about 12 hours + 36 hours using the charging case, Bluetooth 5.0, a working range of 10 meters, the IPX5 dust and sweat-proof certification, and more. Learn how to use these earbuds using this manual!

JLab Epic Air ANC V2 | All You Need To Know!

How to Pair The Earbuds?

To iOS and Android Phones

Step 1: Open the lid of the charging case and take the earbuds out. After that, the “Hello” voice prompt will sound, and the earbuds will turn on automatically

Step 2: Press and hold the multifunction touch sensor on both earbuds for about 3 seconds. When a blue and white light starts flashing on the earbuds, and the “Ready to pair” voice prompt sounds, the earbuds will be ready to pair with any device.

Step 3: Turn on Bluetooth on the desired device.

Step 4: Go to the device’s Bluetooth settings.

Step 5: Select the “JLab Epic Air ANC”. If a password is needed, type “0000”.

After that, the “Bluetooth connected” voice prompt will sound, a white light will stay on the earbuds, and the pairing will be done.

To PC (Windows)

Step 1: Turn on Bluetooth on the desired device.

Step 2: Go to the settings.

Step 3: Go to “Bluetooth and other devices”.

Step 4: Click on “Add device”.

Step 5: Open the lid of the charging case and take the earbuds out. After that, the “Hello” voice prompt will sound, and the earbuds will turn on automatically

Step 6: Press and hold the multifunction touch sensor on both earbuds for about 3 seconds. When a blue and white light starts flashing on the earbuds, and the “Ready to pair” voice prompt sounds, the earbuds will be ready to pair with any device.

Step 7: Select the “JLab Epic Air ANC”. If a password is needed, type “0000”.

After that, the “Bluetooth connected” voice prompt will sound, a white light will stay on the earbuds, and the pairing will be done.

How to Wear?

Step 1: Take both earbuds out of the charging case.

Step 2: Identify the left and right earbuds.

Step 3: Choose the ear tips that best suit your ears.

Step 4: Insert the headphones into the inner canal of the ears.

Step 5: Rotate for the best possible comfort and best fit, and make sure that the microphone is pointing to the mouth.

How to Turn On and Off?

Turn on: Open the lid of the charging case and take the earbuds out. After that, the “Hello” voice prompt will sound, and the earbuds will turn on automatically.

Turn off: Place the earbuds into the charging case. After that, the “Goodbye” voice prompt will sound, and the earbuds will turn off automatically.

How to Control? / How to Operate? – Instructions

• Play or pause music: Press the multifunction touch button on the right earbud two times.
• Play the next song: Press and hold the multifunction touch button on the right earbud for about 1 second.
• Turn the volume up: Press the multifunction touch button on the right earbud one time.
• Turn the volume down: Press the multifunction touch button on the left earbud one time.
• Answer an incoming call: Press the multifunction touch button on any of the earbuds one time.
• End a current call: Press the multifunction touch button on any of the earbuds two times.
• Reject an incoming call: Press and hold the multifunction touch button on any of the earbuds for about 1 second.
• Change between music and movie mode: Press and hold the multifunction touch button on any of the earbuds for about 3 seconds.
• Activate the Be Aware / ANC mode: Press the multifunction touch button on the right earbud three times.
• Activate the voice assistant: Press the multifunction touch button on the left earbud two times.

How to Custom The EQ Modes?

To custom the four EQ modes in these earbuds (JLab Signature, Balanced, Bass Boost, and Beep), all you have to do is to press the multifunction touch sensor on any of the earbuds three times.

How to Activate The Mono Mode?

To activate or deactivate the mono mode in these earbuds, all you have to do is to pair the earbuds to the device and take out one of the earbuds from the charging case. It will start working by itself.

How to Charge The Earbuds?

Earbuds

To charge the earbuds, all you have to do is to place them into the charging case and close the lid. The earbuds will start charging automatically.

Charging case

To charge the charging case, all you have to do is to connect the case to a USB charger or charging port with the included USB-A to C cable. It will start charging automatically. Also, it can be charged using a wireless charger.

What Do The Lights Mean?

Earbuds

• A blue and white light flashing: The earbuds are now ready to pair with any device.
• A white light on the earbuds: They are now connected to the device.
• A blue light flashing 4 times: The earbuds are resetting.

Charging case

• A blue light flashing with the earbuds inside: The earbuds are charging.
• Said blue light turns off the earbuds inside: The earbuds are fully charged.
• A white light flashing: The case is charging.
• A white light on: The case is fully charged.

The Earbud’s Voice Prompts

• “Hello”: The earbuds turn on.
•  “Ready to Pair”: The earbuds are ready to pair with any device.
• “Be Aware”: Hear your surroundings.
• “ANC ON”: The ANC feature is on.
• “ANC OFF”: The ANC feature is off.
• “Bluetooth Connected”: The earbuds are now connected to the device.
• “Battery Full”: The earbuds have between 100% and 75% of battery.
• “Battery Medium”: The earbuds have between 75% and 25% of battery.
• “Low Battery”: The earbuds have less than 25% of battery (when the battery goes to 10%, it will sound one time).
• “Goodbye”: The earbuds turn off.

How to Reset The Earbuds?

Step 1: Delete all “JLab Epic Air ANC” pairing information from the connected device.

Step 2: Place the earbuds into the charging case and keep the lid open.

Step 3: Press the multifunction touch sensor in one of the earbuds seven times. A blue light will flash four times.

Step 4: Press the multifunction touch sensor on the other earbud seven times. A blue light will flash four times.

Step 5: Take the earbuds out of the charging case. After that, the resetting will be done.

A Guide To JLab Epic Air ANC V2 APP

The JLab Epic Air ANC V2 can be used with an application, called JLab Sound App. This app is available in the Apple Store and in the Play Store for iOS and Android devices. When opening the app, the first thing we have to do is connect our earbuds, and it has features and settings such as:

• Noise Canceling and Be Aware (If the earbuds have the ANC feature): In the earbuds themselves, you can only turn the ANC on and off, while in the app it will be able to increase or decrease. Likewise, you can also increase the amount of outside noise you let in by increasing or decreasing Be Aware settings.
• Equalizer: Fine-tune your sound by adjusting the equalizer settings. JLab earbuds come set with three default settings, called Custom EQ3 Sound, which features JLab Signature, balanced and bass boost, and a 4th option ‘custom’. In this part, you can test and set your own equalizer settings by adjusting bass, mid-range, and treble. You can adjust each of the four presets, which includes a ‘custom’ option with levels starting flat.
• Controls: JLab products come with controls on each earbud that control anything from the volume, track changes, play/pause, and more. If you’d like to switch the settings, you can customize your controls further via the app.
• Product updates and more: Lastly, via the app you can also do updates to your products when available. Likewise, it has other features, such as toggling on/off the auto-play sensors and checking the exact % of battery life in each earbud.

Some Common Problems & Troubleshooting

Left / Right / One side of the earbuds has stopped working

If this happens, it may be because it is low on battery or it did not connect correctly with the device. To fix this, you can do the following:

1. Try charging the earbud that is not working or both, placing them in the charging case.

2. Try factory resetting the earbuds.

3. Check if the earbuds are operating within a normal working range

If that doesn’t work, the earbud is probably faulty, and I can go for a refund or replacement of it.

Left / Right / One side of the earbuds has a low volume

If this happens, it may be because the earbuds are dirty or the volume is set low. To fix this, you can do the following:

1. Try cleaning the earbud using a cotton swab or carefully clean the mesh with a pin.

2. Try factory resetting the earbuds.

The microphone is not working

If this happens, it can be because the microphone is muted, or the earbuds are badly positioned. To fix this, you can do the following:

If the microphone is muted, check the device microphone volume. If that doesn’t work, that means that there might be a defect in the earbud, so try replacing them or get a refund.

The earbuds are not connecting to Windows/laptop/PC

If the earbuds are earbuds not connecting, it can be because the Bluetooth on the computer has a pairing problem. To fix this, you can do the following:

1. Try disabling Bluetooth from nearby devices >>> then activate the pairing mode of the earbuds, pair and connect earbuds from Settings >>> Bluetooth & other devices >>> Add a new device >>>> select Bluetooth.

2. Try uninstalling and reinstalling the Bluetooth driver, or updating the Bluetooth driver. All can be done in Manage >>> Device Manager, reset earbuds (if available), and then repeat the step.

3. Try resetting the earbuds.

FAQs

We hope you now know how to operate the earphone from the above JLab Epic Air ANC V2 manual. Want to know anything about the earphones? Do not hesitate to ask in the comments section.

In case you have other JLab earbuds or are interested in learning about other models, the company has a page specially created to contain user manuals for some of its earbuds, headphones, and more.