Marshall Motif A.N.C. | Manual & Troubleshooting

The Marshall Motif A.N.C. earbuds have ANC and Transparency modes, up to 4.5 hours of battery life + 15 hours using the charging case with quick charging support, Bluetooth 5.2, 6mm dynamic drivers, the IPX5 sweat and dust-proof certification, and much more. Learn how to use these earbuds using this manual!

Marshall Motif A.N.C. Manual | How to Pair?

How to Pair The Earbuds?

To iOS and Android phones

Step 1: Open the lid of the charging case. After that, the earbuds will turn on automatically.

Step 2: Press and hold the button on the outside of the charging case for a couple of seconds. When a blue light starts flashing on the case, it means that the earbuds are now ready to pair with any device.

Step 3: Turn on Bluetooth on the desired device.

Step 4: Go to the device’s Bluetooth settings.

Step 5: Select “MOTIF A.N.C.“. If a password is needed, type “0000”. After that, the pairing will be done.

To PC (Windows)

Step 1: Turn on Bluetooth on the desired device.

Step 2: Go to the settings.

Step 3: Go to “Bluetooth and other devices”.

Step 4: Click on “Add device”.

Step 5: Open the lid of the charging case. After that, the earbuds will turn on automatically.

Step 6: Press and hold the button on the outside of the charging case for a couple of seconds. When a blue light starts flashing on the case, it means that the earbuds are now ready to pair with any device.

Step 7: Select “MOTIF A.N.C.“. If a password is needed, type “0000”. After that, the pairing will be done.

How to Wear?

Step 1: Take both earbuds out of the charging case.

Step 2: Identify the left and right earbuds.

Step 3: Choose the ear tips that best suit your ears.

Step 4: Insert the headphones into the inner canal of the ears.

Step 5: Rotate for the best possible comfort and best fit, and make sure that the microphone is pointing to the mouth.

How to Turn On and Off?

Turn on: Open the lid of the charging case. After that, the earbuds will turn on automatically.

Turn off: Place the earbuds into the charging case and close its lid. After that, the earbuds will turn off automatically.

How to Control? / How to Operate? – Instructions

• Play or pause a song: Press the multifunction touch button on any of the earbuds one time.
• Play the next song: Press the multifunction touch button on any of the earbuds two times.
• Play the previous song: Press the multifunction touch button on any of the earbuds two times.
• Answer an incoming call: Press the multifunction touch button on any of the earbuds one time.
• End a current call: Press the multifunction touch button on any of the earbuds one time.
• Reject an incoming call: Press the multifunction touch button on any of the earbuds two times.

How to Activate The Active Noise Control?

To activate and deactivate the ANC mode in these earbuds, all you have to do is to press and hold the multifunction touch button on any of the earbuds for a couple of seconds.

How to Activate The Transparency Mode?

To activate and deactivate the Transparency mode in these earbuds, all you have to do is to press and hold the multifunction touch button on any of the earbuds for a couple of seconds.

How to Activate The Mono Mode?

To activate or deactivate the mono mode in these earbuds, all you have to do is to pair the earbuds to the device and take out one of the earbuds from the charging case. It will start working by itself.

How to Charge The Earbuds?

Earbuds

To charge the earbuds, all you have to do is to place them into the charging case and close the lid. The earbuds will start charging automatically.

Charging case

To charge the charging case, all you have to do is to connect the case to a USB charger or charging port with the included USB-A to C cable. It will start charging automatically. Also, you can use a wireless charger.

How to Reset The Earbuds?

Restart

Place the earbuds into the charging case and close its lid. The earbuds will restart.

Hardware Reset

Step 1: Delete all the “MOTIF A.N.C.” pairing information on the connected device.

Step 2: Place the earbuds into the charging case and keep the lid open.

Step 3: Press and hold the multifunction touch button on both earbuds for about 4 seconds. After that, the resetting will be done.

Factory Reset

Step 1: Place the earbuds into the charging case and keep the lid open.

Step 2: Press and hold the button on the outside of the charging case for about 10 seconds, until a purple light starts flashing. After that, the resetting will be done.

Step 3: Delete all the “MOTIF.N.C.” pairing information on the connected device.

What Do The Lights Mean?

Charging case

• A blue light starts flashing: The earbuds are now ready to pair with any device.
• A red light on: The case has a low battery.
• An orange light on: The case has a medium battery.
• A green light on: The case has a high battery.
• A red light on with the earbuds inside: The earbuds have a low battery.
• An orange light on: with the earbuds inside The earbuds have a medium battery.
• A green light on with the earbuds inside: The earbuds have a high battery.
• A purple light flashes while resetting: The earbuds are resetting.

A Guide To Marshall Motif A.N.C. APP

If necessary, the Marshall Motif A.N.C. earbuds can be used together with a special application, called Marshall Bluetooth, available in the Apple Store and Play Store for iOS and Android devices.

• Main page: This is the page that appears after pairing the earbuds, where you can not only see the connected earbuds, but also the battery percentage of each one of them.
• Settings page: This is the configuration part of the earbuds, where you have the general information, you can control the equalizer and Transparency mode, and you have the possibility of unlinking the earbuds with the app.
• Equalizer page: As desired, the sound emitted by the earbuds can be configured, although the configuration provided by the same company that created these can also be used.
• Transparency page: Here, you will not only be able to activate or deactivate the Transparency mode, but you will also be able to configure how much or little you can hear the sounds coming from outside.

Some Common Problems & Troubleshooting

Left / Right / One side of the earbuds has stopped working

If this happens, it may be because it is low on battery or it did not connect correctly with the device. To fix this, you can do the following:

1. Try charging the earbud that is not working or both, placing them in the charging case.

2. Try factory resetting the earbuds.

3. Check if the earbuds are operating within a normal working range

If that doesn’t work, the earbud is probably faulty, and I can go for a refund or replacement of it.

Left / Right / One side of the earbuds has a low volume

If this happens, it may be because the earbuds are dirty or the volume is set low. To fix this, you can do the following:

1. Try cleaning the earbud using a cotton swab or carefully clean the mesh with a pin.

2. Try factory resetting the earbuds.

The microphone is not working

If this happens, it can be because the microphone is muted, or the earbuds are badly positioned. To fix this, you can do the following:

If the microphone is muted, check the device microphone volume. If that doesn’t work, that means that there might be a defect in the earbud, so try replacing them or get a refund.

The earbuds are not connecting to Windows/laptop/PC

If the earbuds are earbuds not connecting, it can be because the Bluetooth on the computer has a pairing problem. To fix this, you can do the following:

1. Try disabling Bluetooth from nearby devices >>> then activate the pairing mode of the earbuds, pair and connect earbuds from Settings >>> Bluetooth & other devices >>> Add a new device >>>> select Bluetooth.

2. Try uninstalling and reinstalling the Bluetooth driver, or updating the Bluetooth driver. All can be done in Manage >>> Device Manager, reset earbuds (if available), and then repeat the step.

3. Try resetting the earbuds.

FAQs

We hope you now know how to operate the earphone from the above Marshall Motif A.N.C. manual. Want to know anything about the earphones? Do not hesitate to ask in the comments section.