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NuraTrue Earbuds User Guide | All You Have To Know

The NuraTrue come with specs such as a specialized app, a self-tuned EQ, Bluetooth 5.0, a battery life of about 6 hours + 18 hours using the charging case, Active Noise Cancelation and Transparency modes support, the IPX4 dust and sweat-proof certification, and much more. Learn how to use these earbuds using this manual!

NuraTrue Earbuds Manual | How To Pair These Earbuds?

How to Pair The Earbuds?

To Android And iOS Devices

Step 1: Open the lid of the charging case and take both earbuds out. After that, the earbuds will turn on automatically.

Step 2: Press and hold the multifunction touch button on both earbuds for a couple of seconds. They will enter pairing mode.

Step 3: Unlock the desired device.

Step 4: Turn on Bluetooth on the desired device.

Step 5: Go to the device’s Bluetooth settings.

Step 6: Select the “NURATRUE XXX” earbuds (XXX is the NURATRUE unique pairing number). If a password is needed, write “0000”. After that, the pairing will be done.

To PC (Windows)

Step 1: Open the lid of the charging case and take both earbuds out. After that, the earbuds will turn on automatically.

Step 2: Press and hold the multifunction touch button on both earbuds for a couple of seconds. They will enter pairing mode.

Step 3: Unlock the desired device.

Step 4: Go to the Settings.

Step 5: Go to “Bluetooth and other devices”.

Step 6: Turn on Bluetooth on the device.

Step 7: Click on “Add device”.

Step 8: Select the “NURATRUE XXX” earbuds (XXX is the NURATRUE unique pairing number). If a password is needed, write “0000”. After that, the pairing will be done.

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Swapping Between Two Bluetooth Devices

After entering pairing mode, the earbuds will be in discoverable mode for two minutes, where they could be paired and switched to another device.

Step 1: Press and hold the multifunction touch button on both earbuds for a couple of seconds. They will enter pairing mode.

Step 2: Turn on Bluetooth on the desired device.

Step 3: Go to the device’s Bluetooth settings.

Step 4: Select the “NURATRUE XXX” earbuds (XXX is the NURATRUE unique pairing number). If a password is needed, write “0000”.

A voice prompt will announce “Bluetooth device changed”.

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How to Wear?

Step 1: Take both earbuds out of the charging case.

Step 2: Identify the left and right earbuds.

Step 3: Choose the ear tips that best suit your ears.

Step 4: Insert the headphones into the inner canal of the ears.

Step 5: Rotate for the best possible comfort and best fit, and make sure that the microphone is pointing to the mouth.

How to Turn On and Off?

Turn on: Open the lid of the charging case and take both earbuds out. After that, the earbuds will turn on automatically.

Turn off: Place the earbuds into the charging case. After that, the earbuds will turn off automatically.

How to Control? / How to Operate? – Instructions

These earbuds come with a multifunction touch button on each side, that can be touched to perform useful functions. These functions are customizable on the Nura app, by pressing one time, two times, or passing and holding.

Step 1: Open the Nura app with the earbuds connected via Bluetooth to the device.

Step 2: Tap on the Menu icon at the top left.

Step 3: Tap on Device settings > Configure Touch Buttons.

Step 4: Choose the Tap controls you wish to adjust.

  • Play or pause a song.
  • Answer an incoming call.
  • End a current call.
  • Play the next track.
  • Play the previous track.
  • ANC and Social Mode (Transparency).
  • Immersion Mode.
  • Turn the volume up.
  • Turn the volume down.
  • Activate the Voice Assistant.

How to Activate The Mono Mode?

To activate or deactivate the mono mode in these earbuds, all you have to do is to pair the earbuds to the device and take out one of the earbuds from the charging case. It will start working by itself.

How to Charge The Earbuds?

Earbuds

To charge the earbuds, all you have to do is to place them into the charging case and close the lid. The earbuds will start charging automatically.

Charging case

To charge the charging case, all you have to do is to connect the case to a USB charger or charging port with the included USB-A to C cable. It will start charging automatically.

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The Earbuds’ Voice Prompts

  • “Bluetooth device changed”: The earbuds were switched from one device to another one.
  • “Battery low”: The earbuds need to get charged.
  • “Battery critical”: The earbuds are about to turn off.

How to Reset The Earbuds?

Device Reset

Step 1: Take both earbuds out of the charging case.

Step 2: Press and hold the multifunction touch button on both earbuds for about 10 seconds. This will delete the profile of the earbuds.

Factory reset

Step 1: Take both earbuds out of the charging case.

Step 2: Open the Nura app.

Step 3: Tap Menu > Device settings > Perform Factory Reset. This will delete the profile of the earbuds.

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What Do The Lights Mean?

Charging case

  • Some lights flashing while charging The case is charging.
  • All lights on while charging The case is fully charged.
  • One light on when open: The case has about 25% of battery.
  • Two lights on when open: The case has about 50% of battery.
  • Three lights on when open: The case has about 75% of battery.
  • Four lights on when open: The case has about 100% of battery.
  • Some lights flashing with the earbuds inside: The earbuds are charging.
  • All lights on with the earbuds inside The earbuds are fully charged.

A Guide To The NuraTrue App

The NuraTrue earbuds can be used alongside a specialized app, called Nura, which is found in the Play Store and App Store. After opening the app, a main page will appear, that comes with amazing features such as:

  • Menu (where the firmware update is located).
  • Switch profile.
  • Add a new profile.
  • Share profile.
  • Battery percentage.
  • Change profile.
  • Unique hearing profile.
  • Personalized mode.
  • Immersion mode.
  • Social mode (Transparency).
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How to Update The Earbuds’ Firmware?

Every now and then, significant improvements will be added to the earbuds with a firmware upgrade. These updates will be either automatically applied to the device or you may need to perform the below.

Step 1: Open the Nura app. A message will appear that an update is available.

Step 2: Tap Start update, or: Tap Menu > Device Settings > Software update > Start update.

After that, the upgrade will begin. Keep the earbuds close to the device and its screen turned on.

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Some Common Problems & Troubleshooting

Left / Right / One side of the earbuds has stopped working

If this happens, it may be because it is low on battery or it did not connect correctly with the device. To fix this, you can do the following:

1. Try charging the earbud that is not working or both, placing them in the charging case.

2. Try factory resetting the earbuds.

3. Check if the earbuds are operating within a normal working range

If that doesn’t work, the earbud is probably faulty, and I can go for a refund or replacement of it.

Left / Right / One side of the earbuds has a low volume

If this happens, it may be because the earbuds are dirty or the volume is set low. To fix this, you can do the following:

1. Try cleaning the earbud using a cotton swab or carefully clean the mesh with a pin.

2. Try factory resetting the earbuds.

The microphone is not working

If this happens, it can be because the microphone is muted, or the earbuds are badly positioned. To fix this, you can do the following:

If the microphone is muted, check the device microphone volume. If that doesn’t work, that means that there might be a defect in the earbud, so try replacing them or get a refund.

The earbuds are not connecting to Windows/laptop/PC

If the earbuds are earbuds not connecting, it can be because the Bluetooth on the computer has a pairing problem. To fix this, you can do the following:

1. Try disabling Bluetooth from nearby devices >>> then activate the pairing mode of the earbuds, pair and connect earbuds from Settings >>> Bluetooth & other devices >>> Add a new device >>>> select Bluetooth.

2. Try uninstalling and reinstalling the Bluetooth driver, or updating the Bluetooth driver. All can be done in Manage >>> Device Manager, reset earbuds (if available), and then repeat the step.

3. Try resetting the earbuds.

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FAQs

Are the NuraTrue waterproof?

No, the NuraTrue are not waterproof (IPX6 and up). They have a rating of IPX4, which means they’re splash and sweat-resistant.

Do the NuraTrue have a microphone?

Yes, the earbuds come with integrated microphones.

Do the NuraTrue have a low latency/gaming mode?

No. These earbuds don’t have a low latency/gaming mode.

Can the NuraTrue connect to PCs and laptops?

Yes, these earbuds can connect to PCs and laptops.

Are the NuraTrue noise-canceling?

Yes. These earbuds come with noise-cancellation technology.

How to know when the NuraTrue are fully charged?

When the earbuds are charging, some lights are on the case. When fully charged, all lights turn on.

We hope you now know how to operate the earphone from the above NuraTrue manual. Want to know anything about the earphones? Do not hesitate to ask in the comments section.