Poly Voyager Free 60+ | Pairing & Troubleshooting

The Poly Voyager Free 60+ come with specs such as app support, a battery life of about 5.5 hours, Bluetooth 5.3 with 10 to 12 meters of working range, ANC and Transparency modes support, built-in microphones in each earbud, the IPX4 dust and sweat-proof certification, and much more. Learn how to use these earbuds using this manual!

Poly Voyager Free 60+ | Step-by-step Guide

How to Pair The Earbuds?

To Android And iOS Devices

Step 1: Open the lid of the charging case and take the earbuds out. After that, the earbuds will turn on automatically.

Step 2: Put the earbuds into pairing mode by selecting Bluetooth and Pair Device on the charging case, or pressing and holding the multifunction touch button on any of the earbuds for 4 seconds. The “Pairing” voice prompt will sound.

Step 3: Unlock the desired device.

Step 4: Turn on Bluetooth on the desired device.

Step 5: Go to the device’s Bluetooth settings.

Step 6: Select the “Poly VFree 60 Series” earbuds. If a password is needed, type “0000”. After that, the “Pairing successful, phone connected” voice prompt will sound, and the pairing will be done.

To PC (Windows)

To pair these earbuds with a computer, you will have to use the BT700​ Bluetooth adapter, which creates a connection between the earbuds and the computer.

Step 1: Open the lid of the charging case and take the earbuds out. After that, the earbuds will turn on automatically.

Step 2: Unlock the desired device.

Step 3: Place the Bluetooth adapter in one of the USB ports of the computer. After that, a light will start flashing and then turn red, the “PC connected” voice prompt will sound on the earbuds, and the pairing will be done.

How to Re-Pair The Computers’ Bluetooth Adapter?

Step 1: Place the Bluetooth adapter in one of the USB ports of the computer and wait for your computer to recognize it.

Step 2: Put the earbuds into pairing mode by selecting “Bluetooth” and “Pair Device” on the charging case, or pressing and holding the multifunction touch button on any of the earbuds for 4 seconds. The “Pairing” voice prompt will sound.

Step 3: Open the Poly Lens Desktop App and search for the Poly BT700 adapter.

Step 4: Put the Bluetooth adapter into pair mode by selecting “Pair new device” on the adapter’s main page or overflow menu. It will start flashing red and blue meaning that is now in pairing mode.

You will know that the pairing is successful when you hear “pairing successful” and “PC connected” on the earbuds, and a blue light will stay on the adapter.

How to Wear?

Step 1: Take both earbuds out of the charging case.

Step 2: Identify the left and right earbuds.

Step 3: Choose the ear tips that best suit your ears.

Step 4: Insert the headphones into the inner canal of the ears.

Step 5: Rotate for the best possible comfort and best fit, and make sure that the microphone is pointing to the mouth.

How to Turn On and Off?

Turn on: Open the lid of the charging case and take the earbuds out. After that, the earbuds will turn on automatically.

Turn off: Place the earbuds into the charging case. After that, the earbuds will turn off automatically.

How to Control? / How to Operate? – Instructions

• Play a song: Press the multifunction touch button on any of the earbuds one time.
• Pause a song: Press the multifunction touch button on any of the earbuds one time.
• Turn the volume up: While playing media, swipe backward on the multifunction touch sensor on any of the earbuds.
• Turn the volume down: While playing media, swipe forward on the multifunction touch sensor on any of the earbuds.
• Answer an incoming call: Press the multifunction touch button on any of the earbuds one time.
• End a current call: Press the multifunction touch button on any of the earbuds one time.
• Mute or unmute the microphone: During a call, swipe on the multifunction touch sensor on any of the earbuds.
• Activate the voice assistant: Press and hold the multifunction touch button on any of the earbuds for about 2 seconds.

How to Activate The ANC And Transparency Modes?

To activate, change, and deactivate the ANC and Transparency modes in these earbuds, all you have to do is to, with earbuds idle, swipe on the multifunction touch sensor on any of the earbuds.

How to Control The Charging Case?

These earbuds have the particularity that their charging case has a screen, which can be controlled to perform certain actions. Swipe left and right to view navigation menus and tap icons to navigate. Close a menu by tapping X.

• View the battery percentage.
• Play music and streaming audio.
• Activate the ANC and Transparency modes.
• Bluetooth pairing.
• Audio source.
• Configure the volume.
• Answer or end calls.
• Mute or unmute the microphones.
• Lock or unlock the screen.
• Close menu.

How to Activate The Mono Mode?

To activate or deactivate the mono mode in these earbuds, all you have to do is to pair the earbuds to the device and take out one of the earbuds from the charging case. It will start working by itself.

How to Charge The Earbuds?

Earbuds

To charge the earbuds, all you have to do is to place them into the charging case and close the lid. The earbuds will start charging automatically.

Charging case

To charge the charging case, all you have to do is to connect the case to a USB charger or charging port with the included USB-A to C cable. It will start charging automatically. Also, it can get charged using a wireless charger.

Bluetooth Audio Transmitter

With these earbuds, you will be able to stream audio wirelessly from an in-flight entertainment system or other audio source using a 3.5 mm port.

Step 1: Connect the supplied adapter cable from the USB-C port on the back of the charging case to the audio source’s 3.5 mm port.

Step 2: On the charge cases’ menu, select Bluetooth > Bluetooth transmitter > Begin streaming. The earbuds will automatically connect to the audio source, with the charging case working as the Bluetooth transmitter.

To disconnect, go to the charge cases’ menu and select Bluetooth > Bluetooth transmitter > Stop streaming, and disconnect the adapter cable.

The Earbud’s Voice Prompts

• Pairing: The earbuds are now in pairing mode.
• Pairing successful, phone connected: The earbuds are now paired with the desired device.
• PC connected: The earbuds are now paired with the desired device.
• Battery high: The case has more than half full of its battery.
• Battery medium: The case has less than half full of its battery.
• Battery low: The case has a low battery.
• Battery critical case has a critically low battery.

What Do The Lights Mean?

Charging case

• A green light on: The case has more than half full of its battery.
• A green light on: The case has less than half full of its battery.
• A yellow light on: The case has a low battery.
• A red light on: The case has a critical low battery.
• A green light on with the earbuds inside: The earbuds have more than half full of their battery.
• A green light on with the earbuds inside: The earbuds have less than half full of their battery.
• A yellow light on with the earbuds inside: The earbuds have a low battery.
• A red light on with the earbuds inside: The earbuds have a critically low battery.

Computers’ Bluetooth Adapter

• A red and blue light flashing: The adapter is in pairing mode.
• A blue light on: The adapter is connected to a device.
• A blue light flashing: The earbuds are on a current call.
• A blue light on: The microphone on the earbuds is muted.
• A purple light flashing: There is streaming media from the device.

A Guide To The Poly Voyager Free 60+ App

Smartphones

The Poly Voyager Free 60+ earbuds can be used alongside an app specially made for them, called Poly Lens, also known as Poly Lens Mobile App, available for iOS and Android devices.

• Main page: When you download the app and connect to the chosen product, it will appear on the main screen, as well as it’s battery percentage and usage status. Likewise, it will be possible to disconnect, configure and have information about it.
• Settings page: Here are the settings, such as language, software, volume, sensors, and much more. Everything can be configured as required.

Computers

The Poly Voyager Free 60+ earbuds can be used alongside an app specially made for them, called Poly Lens Desktop App.

• Overview page: Here you can see the connected product, as well as its battery percentage, its status with the app, and its software version.
• USB Adapter page: This is a part specially made for the USB adapter that earbuds have. Here, it can be easily connected and used with the computer.
• Settings page: Here are the settings, such as language, software, volume, sensors, and much more. Everything can be configured as required.
• Support page: This is the part where you can find information about the app and the company in case there is a problem.

Some Common Problems & Troubleshooting

Left / Right / One side of the earbuds has stopped working

If this happens, it may be because it is low on battery or it did not connect correctly with the device. To fix this, you can do the following:

1. Try charging the earbud that is not working or both, placing them in the charging case.

2. Try factory resetting the earbuds.

3. Check if the earbuds are operating within a normal working range

If that doesn’t work, the earbud is probably faulty, and I can go for a refund or replacement of it.

Left / Right / One side of the earbuds has a low volume

If this happens, it may be because the earbuds are dirty or the volume is set low. To fix this, you can do the following:

1. Try cleaning the earbud using a cotton swab or carefully clean the mesh with a pin.

2. Try factory resetting the earbuds.

The microphone is not working

If this happens, it can be because the microphone is muted, or the earbuds are badly positioned. To fix this, you can do the following:

If the microphone is muted, check the device microphone volume. If that doesn’t work, that means that there might be a defect in the earbud, so try replacing them or get a refund.

The earbuds are not connecting to Windows/laptop/PC

If the earbuds are earbuds not connecting, it can be because the Bluetooth on the computer has a pairing problem. To fix this, you can do the following:

1. Try disabling Bluetooth from nearby devices >>> then activate the pairing mode of the earbuds, pair and connect earbuds from Settings >>> Bluetooth & other devices >>> Add a new device >>>> select Bluetooth.

2. Try uninstalling and reinstalling the Bluetooth driver, or updating the Bluetooth driver. All can be done in Manage >>> Device Manager, reset earbuds (if available), and then repeat the step.

3. Try resetting the earbuds.

FAQs

We hope you now know how to operate the earphone from the above Poly Voyager Free 60+ manual. Want to know anything about the earphones? Do not hesitate to ask in the