QCY T13 Manual | Step-by-step Pairing & Troubleshooting

The QCY T13 comes with 4 noise-canceling microphones, a sleep mode, 30 total hours of battery life, a 7.2mm dynamic driver, Bluetooth 5.1 with aptX, AAC, and SBC codecs, the IPX5 rated dust and water resistance for outdoor scenarios, and much more. Learn how to use them with this new QCY T13 Manual.

QCY T13 Manual | Everything You Need To Know!

QCY T13 Manual | How to Pair / Connect?

To iOS and Android phones

Step 1: Take the earbuds out of the charging case. After that, the earbuds will turn on and pair to each other automatically. Also, you can press and hold the multifunction touch button on both earbuds for 1.5 seconds.

Step 2: Go to the device’s Bluetooth settings.

Step 3: Select “QCY-T13”. If a password is needed, type “0000”.

Step 4: After that, the pairing will be done.

To PC (Windows)

Step 1: Turn on Window’s Bluetooth.

Step 2: Go to the settings.

Step 3: Go to “Bluetooth and other devices”.

Step 4: Click on “Add device”.

Step 5: Click on Bluetooth.

Step 6: Take the earbuds out of the charging case. After that, the earbuds will turn on and pair to each other automatically. Also, you can press and hold the multifunction touch button on both earbuds for 1.5 seconds.

Step 7: Select “QCY-T13”. If a password is needed, type “0000”.

Step 8: After that, the pairing will be done.

QCY T13 Manual | How to Wear?

Step 1: Take both earbuds out of the charging case.

Step 2: Identify the left and right earbuds.

Step 3: Choose the ear tips that best suit your ears.

Step 4: Insert the headphones into the inner canal of the ears.

Step 5: Rotate for the best possible comfort and best fit, and make sure that the microphone is pointing to the mouth.

QCY T13 Manual | How to Turn On and Off?

Turn on: Take the earbuds out of the charging case. After that, the earbuds will turn on and pair to each other automatically. Also, you can press and hold the multifunction touch button on both earbuds for 1.5 seconds.

Turn off: Place the earbuds into the charging case and close its lid. After that, the earbuds will turn off automatically.

How to Control? / How to Operate? – Instructions

• Play or pause music: Press the multifunction touch button on any of the earbuds two times.
• Play the next song: Press and hold the multifunction touch button on the right earbud for about 1.5 seconds.
• Play the previous song: Press and hold the multifunction touch button on the left earbud for about 1.5 seconds.
• Answer an incoming call: Press the multifunction touch button on any of the earbuds two times.
• End a current call: Press the multifunction touch button on any of the earbuds two times.
• Reject an incoming call: Press and hold the multifunction touch button on any of the earbuds for about 1.5 seconds.
• Turn on/off the Voice Assistant: Press the multifunction touch button on the left earbud three times.

QCY T13 Manual | How to Enable Gaming mode / Low latency mode?

To turn on and off the gaming mode in the QCY T13, all you have to do is to press the multifunction touch button on the right earbud three times.

QCY T13 Manual | How to Activate Mono Mode?

To activate the mono mode in the QCY T13, all you have to do is to take out the desired earbud from the charging case. It will start working by itself.

QCY T13 Manual | How to Charge

Earbuds

To charge the earbuds, all you have to do is to place them into the charging case and close the lid. The earbuds will start charging automatically.

Charging case

To charge the charging case, all you have to do is to connect the case to a USB charger or charging port with the included USB-A to C cable. It will start charging automatically.

QCY T13 Manual | LED Light Status

Earbud

• Red light on: Earbuds charging.
• Blue light on for 1 minute: Earbuds fully charged.
• Red and blue light flashing alternately: Earbuds resetting.

Charging case

• Green light on: Case has more than 90% of battery.
• Green light on: Case has between 50% and 90% of battery.
• Red light on: Case has less than 90% of battery.
• Red light on while charging: Case charging.
• Green light on while charging: Case fully charged.

QCY T13 Manual | How to Reset?

Step 1: Clear the pairing information of the device to pair.

Step 2: Place both earbuds into the charging case and keep its lid open.

Step 3: Press and hold the multifunction touch button on both earbuds for about 10 seconds. After that, a red and blue light will start flashing alternately.

Step 4: After that, the resetting will be done.

A Guide To QCY T13 APP

The QCY T13 can be used with an application, called QCY. This application is available for iOS and Android devices.

• After you have logged into the application and connected to the earbuds, you will be able to see the percentage of the battery of the earbuds and the charging case.
• You will be able to see the different controls placed at the factory, in addition to being able to change them according to the tastes or needs of the user.
• Also, and thanks to the use of the equalizer, it will be possible to change the sound style, in addition to being able to configure it depending on what is being searched for.

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Some Common Earbuds Problems & Troubleshooting

Left / Right / One side of the earbuds have stopped working

If this happens, it may be because it is low on battery or it did not connect correctly with the device. To fix this, you can do the following:

1. Try charging the earbud that is not working or both, placing them in the charging case.

2. Try factory resetting the earbuds.

3. Check if the earbuds are operating within a normal working range.

If that doesn’t work, the earbud is probably faulty, and I can go for a refund or replacement of it.

Left / Right / One side of the earbuds has low volume

If this happens, it may be because the earbuds are dirty or the volume is set low. To fix this, you can do the following:

1. Try cleaning the earbud using a cotton swab or carefully clean the mesh with a pin.

2. Try factory resetting the earbuds.

Microphone not working

If this happens, it can be because the microphone is muted, or the earbuds are badly positioned. To fix this, you can do the following:

If the microphone is muted, check the device microphone volume. If that doesn’t work, that means that there might be a defect in the earbud, so try replacing them or get a refund.

QCY T13 earbuds not connecting to Windows/laptop/PC

If the earbuds are earbuds not connecting, it can be because the Bluetooth on the computer has a pairing problem. To fix this, you can do the following:

1. Try disabling Bluetooth from nearby devices >>> then activate pairing mode of the earbuds, pair and connect earbuds from Settings >>> Bluetooth & other devices >>> Add a new device >>>> elect Bluetooth,

2. Try uninstalling and reinstalling the Bluetooth driver, or update the Bluetooth driver. All can be done in Manage >>> Device Manager, reset earbuds (if available), and then repeat the step.

3. Try resetting the earbuds.

FAQs

We hope you now know how to operate the earphone from the above QCY T13 Manual. Want to know anything about the earphones? Do not hesitate to ask in the comments section.

In case you want or need to contact the QCY company, all your information can be found on its Contact Us page, where you can find numbers and emails available for several countries! Also, they have a Support page, with FAQs and information about their products!