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Sony WF-C500 Manual | Pairing & Troubleshooting 2022

The Sony WF-C500 have an amazing battery life of 10 hours + 10 hours using the charging case, a dynamic driver of 5.8mm, the IPX4 dustproof, splash and sweat-resistant certification, A2DP, AVRCP, HFP, HSP codecs, and much more. Learn how to use them with this new Sony WF-C500 Manual.

Sony WF-C500 Manual | Everything You Need To Know!

Sony WF-C500 Manual | How to Pair / Connect?

To iOS and Android phones

Step 1: Open the lid of the charging case and take the earbuds out. After that, the earbuds will turn on automatically.

Step 2: Press and hold the multifunction touch button on both earbuds for 5 seconds, so they turn into pairing mode.

Step 3: Go to the device’s Bluetooth settings.

Step 4: Select “WF-C500”. If a password is needed, type “0000”.

Step 5: After that, the pairing will be done.

To PC (Windows)

Step 1: Turn on Window’s Bluetooth.

Step 2: Go to the settings.

Step 3: Go to “Bluetooth and other devices”.

Step 4: Click on “Add device”.

Step 5: Click on Bluetooth.

Step 6: Open the lid of the charging case and take the earbuds out. After that, the earbuds will turn on automatically.

Step 7: Press and hold the multifunction touch button on both earbuds for 5 seconds, so they turn into pairing mode.

Step 8: Select “WF-C500”. If a password is needed, type “0000”.

Step 9: After that, the pairing will be done.

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Credits: ComputerHoy.com

Sony WF-C500 Manual | How to Turn On and Off?

Turn onOpen the lid of the charging case and take the earbuds out. After that, the earbuds will turn on automatically.

Turn off: Place the earbuds into the charging case and close its lid. After that, the earbuds will turn off automatically.

Sony WF-C500 Manual | How to Wear?

Step 1: Take both earbuds out of the charging case.

Step 2: Identify the left and right earbuds.

Step 3: Choose the ear tips that best suit your ears.

Step 4: Insert the headphones into the inner canal of the ears.

Step 5: Rotate for the best possible comfort and best fit, and make sure that the microphone is pointing to the mouth.

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Credits: Qucox

How to Control? / How to Operate? – Instructions

  • Play or pause music: Press the multifunction touch button on the right earbud one time.
  • Turn the volume up: Press the multifunction touch button on the left earbud.
  • Turn the volume down: Press and hold the multifunction touch button on the left earbud.

Sony WF-C500 Manual | How to Activate Mono Mode?

To activate or deactivate the mono mode in the Sony WF-1000XM4, all you have to do is to pair the earbuds to the device and take out one of the earbuds from the charging case. It will start working by itself.

Sony WF-C500 Manual | How to Charge?

Earbuds

To charge the earbuds, all you have to do is to place them into the charging case and close the lid. The earbuds will start charging automatically.

Charging case

To charge the charging case, all you have to do is to connect the case to a USB charger or charging port with the included USB-A to C cable. It will start charging automatically.

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A Guide To Sony WF-C500 APP

The Sony WF-C500 have an application specially made for them, and it is the Sony | Headphones Connect app, which is available on Play Store and App Store.

Right when you open the application, you will have the possibility to add any device you want. After doing that, you can enter the application as such, which has two parts: Headphones and Information. In “Information”, you will find general information about Sony products, while in “Headphones”, you will find three points:

  • Status: In this first part, you can control the volume of the earbuds, as well as pause, skip or rewind the song or video that is being played.
  • Sound: In this second part, some features of the earbuds can be customized, such as noise-canceling for calls and ambient sound control.
  • System: Finally, in this third part, you can change the functions of the earbuds, as well as notifications and software updates, which are done by the application itself.

Some Common Earbuds Problems & Troubleshooting

Left / Right / One side of the earbuds have stopped working

If this happens, it may be because it is low on battery or it did not connect correctly with the device. To fix this, you can do the following:

1. Try charging the earbud that is not working or both, placing them in the charging case.

2. Try factory resetting the earbuds.

3. Check if the earbuds are operating within a normal working range.

If that doesn’t work, the earbud is probably faulty, and I can go for a refund or replacement of it.

Left / Right / One side of the earbuds has low volume

If this happens, it may be because the earbuds are dirty or the volume is set low. To fix this, you can do the following:

1. Try cleaning the earbud using a cotton swab or carefully clean the mesh with a pin.

2. Try factory resetting the earbuds.

Microphone not working

If this happens, it can be because the microphone is muted, or the earbuds are badly positioned. To fix this, you can do the following:

If the microphone is muted, check the device microphone volume. If that doesn’t work, that means that there might be a defect in the earbud, so try replacing them or get a refund.

Sony WF-C500 earbuds not connecting to Windows/laptop/PC

If the earbuds are earbuds not connecting, it can be because the Bluetooth on the computer has a pairing problem. To fix this, you can do the following:

1. Try disabling Bluetooth from nearby devices >>> then activate pairing mode of the earbuds, pair and connect earbuds from Settings >>> Bluetooth & other devices >>> Add a new device >>>> elect Bluetooth,

2. Try uninstalling and reinstalling the Bluetooth driver, or update the Bluetooth driver. All can be done in Manage >>> Device Manager, reset earbuds (if available), and then repeat the step.

3. Try resetting the earbuds.

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Credits: ComputerHoy.com

FAQs

Are Sony WF-C500 waterproof?

The Sony WF-C500 have the IPX4 certification, which means they’re dustproof, splash and sweat-resistant.

Does Sony WF-C500 have a microphone?

Yes, the Sony WF-C500 have integrated microphones.

Do Sony WF-C500 have low latency/gaming mode?

No, the Sony WF-C500 don’t have a low latency/gaming mode.

How to know when Sony WF-C500 are fully charged?

The earbuds take about 3 hours to charge, so after that time, they should be fully charged.

Can Sony WF-C500 connect to PC and Laptop?

Yes, the Sony WF-C500 can connect to PCs, laptops, and tablets.

We hope you now know how to operate the earphone from the above Sony WF-C500 Manual. Want to know anything about the earphones? Do not hesitate to ask in the comments section.