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Tozo Golden X1 Manual | Instructions & Troubleshooting

The Tozo Golden X1 earbuds come with specs such as 6 integrated microphones, waterproof support thanks to the IPX6 certification, Bluetooth 5.3 and a working range of around 10 meters, a total battery life of up to 32 hours using the charging case, support for the TOZO app and a lot of special features, and much more. Learn how to use these earbuds using this Tozo Golden X1 manual!

If you are interested in purchasing these earbuds, you can easily do it using the Amazon online store. Also, in case you are interested in giving the original manual a look, you can do it here.

Tozo Golden X1 Specs Sheet

ModelTozo Golden X1
Waterproof/IP ratings  IPX6
Bluetooth version          V5.3
Range/Distance10 meters
Connectivity Port/Charging CableType-C
Audio Decoding               SBC, LDAC
Driver  12mm
Speaker frequency response20Hz – 20kHz
Battery Life       Earbuds: Around 8 hours
Charging case: Around 24 hours
Charging Time  Earbuds: Around 1 hour
Charging case: Around 2 hours
App Support     Yes, the TOZO app
Controls/Features         Play and pause a song, play the next and previous song, answer, end, and reject a call, voice assistant, turn the volume up and down, ANC, Transparency mode
Accessories       Charging case, USB cable, user manual, ear tips
PriceAround 150 USD

Tozo Golden X1 Accessories

The earbuds come with the following accessories:

  • Charging case.
  • USB cable.
  • User manual.
  • Ear tips.
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Tozo Golden X1 Manual | User Step-by-step Guide

How To Wear These Earbuds?

Step 1: Take both earbuds out of the charging case.

Step 2: Identify the left and right earbuds.

Step 3: Choose the ear tips that best suit your ears.

Step 4: Insert the headphones into the inner canal of the ears.

Step 5: Rotate for the best possible comfort and best fit, and make sure that the microphone is pointing to the mouth.

How To Turn On And Off?

Turn On

Automatically: Open the lid of the charging case. After that, the earbuds will turn on automatically.

Turn Off

Automatically: Place the earbuds into the charging case and close its lid. After that, the earbuds will turn off automatically.

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How To Pair The Earbuds?

To Android And iOS Devices

Step 1: Open the lid of the charging case. After that, the earbuds will turn on automatically and pair with each other.

The earbuds will now be ready to pair.

NOTE: If the earbuds don’t enter pairing mode or can’t be found, keep the earbuds inside the case and press and hold the multifunction touch control on both earbuds for around 3 seconds.

Step 2: Unlock the desired device.

Step 3: Go to the device’s settings.

Step 4: Turn on Bluetooth on the desired device.

Step 5: Search for a new device.

Step 6: Select the TOZO Golden X1 earbuds. If a password is needed, type “0000” or “1234”.

After that, the pairing will be done.

To Windows (PC)

Step 1: Turn on the Window’s Bluetooth.

Step 2: Go to the settings.

Step 3: Go to “Bluetooth and other devices”.

Step 4: Click on “Add device”.

Step 5: Click on Bluetooth.

Step 6: Open the lid of the charging case. After that, the earbuds will turn on automatically and pair with each other.

The earbuds will now be ready to pair.

NOTE: If the earbuds don’t enter pairing mode or can’t be found, keep the earbuds inside the case and press and hold the multifunction touch control on both earbuds for around 3 seconds.

Step 7: Select the TOZO Golden X1 earbuds. If a password is needed, type “0000” or “1234”.

After that, the pairing will be done.

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How To Control These Earbuds?

NOTE: The multifunction touch control is placed on the middle part of the body of the earbuds.

  • Pause and play a song: Press the multifunction touch control on the right earbud one time.
  • Play the next song: Press the multifunction touch control on the right earbud two times.
  • Play the previous song: Press the multifunction touch control on the left earbud two times.
  • Turn the volume up: Press and hold the multifunction touch control on the right earbud.
  • Turn the volume down: Press and hold the multifunction touch control on the left earbud.
  • Answer an incoming call: Press the multifunction touch control on any of the earbuds one time.
  • End a current call: Press and hold the multifunction touch control on any of the earbuds.
  • Reject an incoming call: Press and hold the multifunction touch control on any of the earbuds.
  • Activate the voice assistant: Press the multifunction touch control on any of the earbuds two times.
  • Switch between the ANC and Transparency mode: Press the multifunction touch control on the left earbud one time (ANC mode on>Transparency mode>ANC mode off).
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How To Reset These Earbuds?

If you accidentally only get one earbud work, or they fail to pair each other, please reset them.

Step 1: Place both earbuds into the charging case and keep the lid open.

Step 2: Press and hold the multifunction touch control on both earbuds for about 10 seconds.

This will reset them.

NOTE: In case there is an unsuccessful connection with the device, please delete all historical records of the earbuds and try the pairing process again.

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How To Charge The Earbuds?

Earbuds

To charge the earbuds, all you have to do is place them into the charging case and close its lid. The earbuds will start charging automatically.

Charging Case

To charge the charging case, all you have to do is connect the case to a USB charger or charging port. It will start charging automatically. Also, it can be charged using a wireless charger.

What Do The Lights Mean?

Charging Case

  • An orange light on: The case has more than 20% of battery.
  • A white light on: The case has less than 20% of battery.

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Do These Earbuds Have An App?

Yes, these earbuds can be used with an application, called TOZO. This app is available for Android and iOS devices. Once the earbuds are connected to the app, four specific pages can be found: Home, Products, Explore, and My TOZO.

  • Home: This is the main page of the app, and it is the place where the connected earbuds are located. Here is the battery percentage of the earbuds, as well as the possibility of calibrating the sound using a Hearing Test, configuring the controls, changing the Noise Cancellation mode with its 6 available modes, and configuring the Sound Effects with up to 16 available effects.
  • Products: Basically, it is a page specially made to show the various products under the Tozo company, including earbuds, watches, power banks, and more.
  • Explore: There are plenty of recommendations for diverse sounds and tunes here, whether for work or relaxation.
  • My TOZO: Not only can you create a TOZO account, but there is also extra product information, FAQs, and general settings.
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Some Common Problems & Troubleshooting

Left/Right/One side of the earbuds has stopped working

If this happens, it may be because it is low on battery or it did not connect correctly with the device. To fix this, you can do the following:

1. Try charging the earbud that is not working or both, placing them in the charging case.

2. Try factory resetting the earbuds.

3. Check if the earbuds are operating within a normal working range.

If that doesn’t work, the earbud is probably faulty, and I can go for a refund or replacement of it.

Left/Right/One side of the earbuds has a low volume

If this happens, it may be because the earbuds are dirty or the volume is set low. To fix this, you can do the following:

1. Try cleaning the earbud using a cotton swab or carefully clean the mesh with a pin.

2. Try factory resetting the earbuds.

The microphone is not working

If this happens, it can be because the microphone is muted, or the earbuds are badly positioned. To fix this, you can do the following:

If the microphone is muted, check the device microphone volume. If that doesn’t work, that means that there might be a defect in the earbuds, so try replacing them or getting a refund.

The earbuds are not connecting to Windows/laptop/PC

If the earbuds are not connecting, it can be because the Bluetooth on the computer has a pairing problem. To fix this, you can do the following:

1. Try disabling Bluetooth from nearby devices >>> then activate the pairing mode of the earbuds, pair and connect earbuds from Settings >>> Bluetooth & other devices >>> Add a new device >>>> Select Bluetooth.

2. Try uninstalling and reinstalling the Bluetooth driver, or updating the Bluetooth driver. All can be done in Manage >>> Device Manager, reset earbuds (if available), and then repeat the step.

3. Try resetting the earbuds.

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FAQs

Do the Tozo Golden X1 have a microphone?

Yes, the earbuds come with integrated microphones.

Do the Tozo Golden X1 have a low latency/gaming mode?

No, these earbuds don’t have a low latency/gaming mode.

Can the Tozo Golden X1 connect to PCs and laptops?

Yes, these earbuds can connect to PCs and laptops.

Are the Tozo Golden X1 noise-canceling?

Yes, these earbuds come with noise-cancellation technology.

Are the Tozo Golden X1 waterproof?

Yes, these earbuds are waterproof (IPX6 and up). They have a rating of IPX6, which means that they’re protected against water.

We hope you now know how to operate the earbuds from the above Tozo Golden X1 manual. Want to know anything about the earbuds? Do not hesitate to ask in the comment section below.