tozo-nc2-earbuds-user-manual-d

TOZO NC2 Manual | Step-by-step, In-depth Guide

In the world of technology, there are a large number of products, which can be used to improve our lives at home or for personal and recreational use. Among the many products that are currently available, we have earbuds, and here we have talked about some of them, as well as the TOZO T6. In this article, we are going to show you the user manual of one of these products, the TOZO NC2, as well as the correct way to use them in this new TOZO NC2 Manual.

If you are interested in purchasing these earbuds, you can easily do it using the Tozo official website. Also, if you want to give the original manual a look, you can do it here.

TOZO NC2 Specs Sheet

ModelTOZO NC2
WeightEarbuds: 4.8 grams each
Charging case: 43 grams
Waterproof/IP ratings  IPX6
Bluetooth version          V5.2
Range/Distance10 meters
Connectivity Port/ Charging CableType-C
Driver9.2mm
Audio Decoding               SBC, AAC
Speaker frequency response20Hz – 20kHz
Battery Life       Earbuds: 10 hours
Charging case: 32 hours
Charging Time  Earbuds: About 1.5 hours
Charging case: About 1.7 hours
App Support     No
Controls/Features         Play and pause a song, answer, play the next and previous song, turn the volume up and down, end and reject a call, voice assistant, ANC mode
Accessories       Charging case, user manual, USB cable, ear tips
Price80 USD

TOZO NC2 Accessories

The earbuds come with the following accessories:

  • Charging case.
  • User manual.
  • USB cable.
  • Eat tips.
TOZO-NC2-Manual---1
Credits: RTings

TOZO NC2 Manual | Guide & Troubleshooting

How To Turn On And Off?

How To Wear These Earbuds?

Step 1: Take both earbuds out of the charging case.

Step 2: Identify the left and right earbuds.

Step 3: Choose the ear tips that best suit your ears.

Step 4: Insert the headphones into the inner canal of the ears.

Step 5: Rotate for the best possible comfort and best fit, and make sure that the microphone is pointing to the mouth.

Turn On

Automatically: Open the lid of the charging case. After that, the “Power on” voice prompt will sound, a white light will be on for 1 second, and the earbuds will turn on automatically.

Turn Off

Automatically: Place the earbuds into the charging case. After that, a white light will flash three times, and the earbuds will turn off automatically.

Manually: Press and hold the multifunction touch button on any of the earbuds for about 5 seconds. After that, the “Power off” voice prompt will sound, a white light will flash three times, and the earbuds will turn off.

TOZO-NC2-Manual---2

How To Pair The Earbuds?

To Android And iOS Devices

Step 1: Open the lid of the charging case. After that, the “Power on” voice prompt will sound, a white light will be on for 1 second, and the earbuds will turn on automatically.

Step 2: Press and hold the multifunction touch button on both earbuds for about 3 seconds, or until the “Pairing” voice prompt sounds and a white light flashes quickly. This means that the earbuds are now ready to pair with any device.

Step 3: Unlock the desired device.

Step 4: Go to the device’s settings.

Step 5: Turn on Bluetooth on the desired device.

Step 6: Search for a new device.

Step 7: Select the TOZO-NC2 earbuds. If a password is needed, type “0000”.

After that, the “Connected” voice prompt will sound, the flashing light will turn off, and the pairing will be done.

To Windows (PC)

Step 1: Turn on the Window’s Bluetooth.

Step 2: Go to the settings.

Step 3: Go to “Bluetooth and other devices”.

Step 4: Click on “Add device”.

Step 5: Click on Bluetooth.

Step 6: Open the lid of the charging case. After that, the “Power on” voice prompt will sound, a white light will be on for 1 second, and the earbuds will turn on automatically.

Step 7: Press and hold the multifunction touch button on both earbuds for about 3 seconds, or until the “Pairing” voice prompt sounds and a white light flashes quickly. This means that the earbuds are now ready to pair with any device.

Step 8: Select the TOZO-NC2 earbuds. If a password is needed, type “0000”.

After that, the “Connected” voice prompt will sound, the flashing light will turn off, and the pairing will be done.

How To Control These Earbuds? – Stereo Mode

NOTE: The multifunction touch button is placed on the top part of the stem of the earbuds.

  • Play or pause a song: Press the multifunction touch button on the right earbud one time.
  • Play the next song: While listening to music, press the multifunction touch button on the right earbud two times.
  • Play the previous song: While listening to music, press the multifunction touch button on the left earbud to times.
  • Turn the volume up: Press and hold the multifunction touch button on the right earbud.
  • Turn the volume down: Press and hold the multifunction touch button on the left earbud
  • Answer an incoming call: Press the multifunction touch button on any of the earbuds one time.
  • End a current call: Press and hold the multifunction touch button on any of the earbuds for about 2 seconds.
  • Reject an incoming call: Press and hold the multifunction touch button on any of the earbuds for about 2 seconds.
  • Activate the voice assistant: Press the multifunction touch button on any of the earbuds three times, and then press and hold until a “BEEP” is heard.
  • Activate the ANC mode: Press the multifunction touch button on the left earbud one time.

How To Activate The Mono Mode?

To activate or deactivate the mono mode in these earbuds, all you have to do is pair the earbuds to the device and take out one of the earbuds from the charging case. It will start working by itself.

How To Control These Earbuds? – Mono Mode

  • Play or pause a song: Press the multifunction touch button on any of the earbuds one time.
  • Play the next song: While listening to music, press the multifunction touch button on the right earbud two times.
  • Play the previous song: While listening to music, press the multifunction touch button on the left earbud to times.
  • Activate the voice assistant: Press the multifunction touch button on any of the earbuds three times, and then press and hold until a “BEEP” is heard.
TOZO-NC2-Manual---5

How To Charge The Earbuds?

Earbuds

To charge the earbuds, all you have to do is place them into the charging case. The earbuds will start charging automatically.

Charging Case

To charge the charging case, all you have to do is connect the case to a USB charger or charging port. It will start charging automatically. Also, it can be charged while using a wireless charger.

TOZO-NC2-Manual---6

How To Reset And Re-Pair These Earbuds?

To ensure a good result, make sure that the earbuds are fully charged.

Step 1: Go to the device’s settings.

Step 2: Delete the TOZO-NC2 earbuds from the devices’ Bluetooth list.

Step 3: Turn off Bluetooth on the device.

Step 4: Open the lid of the charging case. After that, the “Power on” voice prompt will sound, a white light will be on for 1 second, and the earbuds will turn on automatically.

Step 5: Press and hold the button on the charging case for about 10 seconds, until the lights on the case flash 5 times at the same time.

The earbuds will restart automatically after clearing the pairing records.

Step 6: Place the earbuds into the charging case and close its lid. After that, a white light will flash three times, and the earbuds will turn off automatically.

Step 7: Turn on Bluetooth on the desired device.

Step 8: Search for a new device.

Step 9: Open the lid of the charging case. After that, the “Power on” voice prompt will sound, a white light will be on for 1 second, and the earbuds will turn on automatically.

Step 10: Press and hold the multifunction touch button on both earbuds for about 3 seconds, or until the “Pairing” voice prompt sounds and a white light flashes quickly. This means that the earbuds are now ready to pair with any device.

Step 11: Select the TOZO-NC2 earbuds. If a password is needed, type “0000”.

After that, the “Connected” voice prompt will sound, the flashing light will turn off, and the pairing will be done.

NOTE: If that process doesn’t work, try pressing and holding the multifunction touch button on both earbuds for about 20 seconds. They will turn off and reset.

TOZO-NC2-Manual---7

What Do The Lights Mean?

Earbuds

  • A white light on for 1 second: The earbuds turn on.
  • A white light flashes three times: The earbuds turn off.
  • A white light flashing quickly: The earbuds are now ready to pair with any device.
  • The flashing white light turns off: The earbuds are now connected to the device.
  • A white light flashes twice every 5 seconds: The earbuds are in standby mode.
  • A light flashes every 2 seconds: There is an incoming call.

Charging Case

  • The light flashes 5 times while resetting: The earbuds are resetting.
  • Flashing lights while charging: The case is charging.
  • Lights on while charging: The case is fully charged.
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Do These Earbuds Have An App?

Sadly, these earbuds don’t come with a specialized app or app support.

The Earbuds Voice Prompts

  • Power on: The earbuds turn on.
  • Power off: The earbuds turn off.
  • Pairing: The earbuds are now ready to pair with any device.
  • Connected: The earbuds are now connected to the device.
  • Disconnected, pairing: The connection between the earbuds and the device broke.
  • “BEEP”: There was a volume adjustment/voice assistant.
  • Android system: Incoming call/Ringtone iOS system: Ringtone: There is an incoming call.
TOZO-NC2-Manual---9

Some Common Problems & Troubleshooting

Left/Right/One side of the earbuds has stopped working

If this happens, it may be because it is low on battery or it did not connect correctly with the device. To fix this, you can do the following:

1. Try charging the earbud that is not working or both, placing them in the charging case.

2. Try factory resetting the earbuds.

3. Check if the earbuds are operating within a normal working range

If that doesn’t work, the earbud is probably faulty, and I can go for a refund or replacement of it.

Left/Right/One side of the earbuds has a low volume

If this happens, it may be because the earbuds are dirty or the volume is set low. To fix this, you can do the following:

1. Try cleaning the earbud using a cotton swab or carefully clean the mesh with a pin.

2. Try factory resetting the earbuds.

The microphone is not working

If this happens, it can be because the microphone is muted, or the earbuds are badly positioned. To fix this, you can do the following:

If the microphone is muted, check the device microphone volume. If that doesn’t work, that means that there might be a defect in the earbuds, so try replacing them or getting a refund.

The earbuds are not connecting to Windows/laptop/PC

If the earbuds are earbuds not connecting, it can be because the Bluetooth on the computer has a pairing problem. To fix this, you can do the following:

1. Try disabling Bluetooth from nearby devices >>> then activate the pairing mode of the earbuds, pair and connect earbuds from Settings >>> Bluetooth & other devices >>> Add a new device >>>> Select Bluetooth.

2. Try uninstalling and reinstalling the Bluetooth driver, or updating the Bluetooth driver. All can be done in Manage >>> Device Manager, reset earbuds (if available), and then repeat the step.

3. Try resetting the earbuds.

How to activate ANC feature (active noise canceling)?

FAQs

Are the TOZO NC2 waterproof?

Yes, the TOZO NC2 are waterproof (IPX6 and up). They have a rating of IPX8, this being the highest and meaning that not only are they against water but are also protected against heavy rain and heavy sweat.

Do the TOZO NC2 have a microphone?

Yes, the earbuds come with integrated microphones.

Do the TOZO NC2 have a low latency/gaming mode?

No, these earbuds don’t have a low latency/gaming mode.

Can the TOZO NC2 connect to PCs and laptops?

Yes, these earbuds can connect to PCs and laptops.

Are the TOZO NC2 noise-canceling?

Yes, these earbuds come with noise-cancellation technology.

We hope you now know how to operate the earbuds from the above TOZO NC2 manual! Want to know anything about the earphones? Do not hesitate to ask in the comments section.

  1. I’ve only used these a few times but the left bud will not even seem to power on. No lights, nothing on that one.

    1. These only have white LEDs in them. Whoever wrote this manual either copied it for another product or just made this stuff up.

  2. Hi! I got the ear buds a month ago it was good Intel one of the buds juts stay white and I can’t hear any thing form it.

  3. The only lights on the NC2 are white. I see no red or blue lights. Can’t figure out when the buds are fully charged because there aren’t any colors on the case or buds. Just white…

    1. There are 4 dots on the front of the case. When they are charging, if its at 50%, then 2 lights will be solid and 1 will be flashing. When the case is fully charged, all of them will be solid.

    1. My whole case isn’t charging, they were working perfectly fine last night but they wont charge now. It’s the second time they have done this.

    2. Es fácil bro, te recomiendo que los cargues con la tapa abierta y ver que los 2 auriculares estén con la luz blanca, así hago yo y no tengo ningún problema.

    1. Make sure it isn’t still paired to phone or other devise when you first pair it to your Fire. i had to turn off the bluetooth on phone to get Kindle Fire to find it. That worked for me.

    1. This will sound ridiculous but I had a similar problem with a few different brands of headphone and in each case it turned out that there was ear wax built up inside the earbud. The trick is how to remove that without damaging the earbud. I was able to do it with alcohol on a cotton swab but I did damage one of the three sets that I cleaned. So you have to be very careful. I can’t say specifically whether the earbuds here are especially fragile. This way, they seem pretty solidly built so you can probably do this safely.
      Like I said, the suggestion does sound a bit ridiculous, but the chief reason I own three different sets of ear buds turned out to be because the first two were clogged with wax on one side and I thought that one channel had failed.

  4. Why doesn’t it disconnect once it is back in the case? I try to play audio through my phone and it wants to play through the earbuds- while in the case.

  5. Hey headphones I got last week for some reason or another have taken it upon themselves to decide if it needs a break. For instance the song I am listening to I am going to go and charge them cause I can’t take it anymore. In a 4min song. they’ve paused themselves and this is an understatement but, at least 12 if not 20+. Now is there a fix I can do on my side or do I return them. I’ve loved your product in the past but this has me scratching my head. All help would be appreciated.

  6. Only one ear bud pairs at a time depending on which one I take out first. This problem just started this morning without me doing anything new. Problem is the same with phone or laptop.

    1. Have you tried taking them out together? Or factory reset. For most earbuds, this solves the problem. If not then there might be a problem with the earbuds and you should contact the seller for this.

  7. When I try to turn them up with the touch on the earbud while using an iPhone 12 Pro Max it just hangs up the call.

    1. Well, when you touch them during a call they do hang up the call. If a call is coming, quick press will allow you to attend it and a 2 sec long press will allow you to reject it. If you want to increase the volume of the earbuds during call then it is preferred to use the volume buttons on the phone.

    1. Sadly there isn’t any other way. If so that would have been mentioned by Tozo. The earbuds turn on and off just by taking out or putting them in the charging case.

  8. I don’t remember seeing a charger when I unpacked. I think this is not a standard charger? Can I get a replacement?

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