TOZO NC9 Manual | Pairing & Charging Guide

The TOZO NC9 earbuds come with specs such as 9.2mm dynamic drivers, built-in microphones, Bluetooth 5.0 with 10 meters of work range, about 10.5 hours of battery life with a single charge, wireless charging support, ANC, the IPX6 waterproof certification, and much more. Learn how to use these earbuds using this manual!

TOZO NC9 Manual | This Is All You Need To Know

How to Pair The Earbuds?

To Android And iOS Devices

Step 1: Open the lid of the charging case. After that, the earbuds will turn on automatically. Also, you can press and hold the multifunction touch button on both earbuds for about 3 seconds.

When a red and blue light starts flashing on both earbuds, it means that the earbuds will be ready to pair with any device.

Step 2: Unlock the desired device.

Step 3: Turn on Bluetooth on the desired device.

Step 4: Go to the device’s Bluetooth settings.

Step 5: Select the “TOZO-NC9” earbuds. If a password is needed, write “0000”. After that, the pairing will be done.

To PC (Windows)

Step 1: Open the lid of the charging case. After that, the earbuds will turn on automatically. Also, you can press and hold the multifunction touch button on both earbuds for about 3 seconds.

When a red and blue light starts flashing on both earbuds, it means that the earbuds will be ready to pair with any device.

Step 2: Unlock the desired device.

Step 3: Go to the Settings.

Step 4: Go to “Bluetooth and other devices”.

Step 5: Turn on Bluetooth on the device.

Step 6: Click on “Add device”.

Step 7: Select the “TOZO-NC9” earbuds. If a password is needed, write “0000”. After that, the pairing will be done.

How to Wear?

Step 1: Take both earbuds out of the charging case.

Step 2: Identify the left and right earbuds.

Step 3: Choose the ear tips that best suit your ears.

Step 4: Insert the headphones into the inner canal of the ears.

Step 5: Rotate for the best possible comfort and best fit, and make sure that the microphone is pointing to the mouth.

How to Turn On and Off?

Turn on: Open the lid of the charging case. After that, the earbuds will turn on automatically. Also, you can press and hold the multifunction touch button on both earbuds for about 3 seconds.

Turn off: Place the earbuds into the charging case and close its lid. After that, the earbuds will turn off automatically. Also, you can press and hold the multifunction touch button on both earbuds for about 5 seconds.

How to Control? / How to Operate? – Instructions

• Play or pause the music: Press the multifunction touch button on the right earbud one time.
• Play the next song: Press the multifunction touch button on the right earbud two times.
• Play the previous song: Press the multifunction touch button on the left earbud two times.
• Turn the volume up: Press and hold the multifunction touch button on the right earbud for about 2 seconds.
• Turn the volume down: Press and hold the multifunction touch button on the left earbud for about 2 seconds.
• Answer an incoming call: Press the multifunction touch button on any of the earbuds one time.
• End a current call: Press and hold the multifunction touch button on any of the earbuds for about 2 seconds.
• Reject an incoming call: Press and hold the multifunction touch button on any of the earbuds for about 2 seconds.
• Activate the voice assistant: Press the multifunction touch button on any of the earbuds three times.
• Activate the ANC mode: Press the multifunction touch button on the left earbud one time.
• Activate the Transparent mode: Press the multifunction touch button on the left earbud one time.

How to Activate The Mono Mode?

To activate or deactivate the mono mode in these earbuds, all you have to do is to pair the earbuds to the device and take out one of the earbuds from the charging case. It will start working by itself.

How to Charge The Earbuds?

Earbuds

To charge the earbuds, all you have to do is to place them into the charging case and close the lid. The earbuds will start charging automatically.

Charging case

To charge the charging case, all you have to do is to connect the case to a USB charger or charging port with the included USB-A to C cable. It will start charging automatically. Also, it can get charged using a wireless charger.

What Do The Lights Mean?

Earbuds

• A red and blue light flashing: The earbuds are now in pairing mode.
• A blue light flashing while resetting: The earbuds are resetting.
• A purple light flashing while resetting: The earbuds are resetting.

Charging case

• One light flashing while charging: The case has less than 25% of battery.
• Two lights flashing while charging: The case has about 50% of battery.
• Three lights flashing while charging: The case has more than 75% of battery.
• Four lights on while charging: The case has about 100% of battery.

How to Factory Reset The Earbuds?

Step 1: Delete all “TOZO-NC9” earbuds pairing information on the connected device.

Step 2: Turn off Bluetooth on said device.

Step 3: Take both earbuds out of the charging case.

Step 4: Press and hold the multifunction touch button on both earbuds for about 5 seconds. This will turn the earbuds off.

Step 5: Press and hold the multifunction touch button on both earbuds for about 5 seconds, or until a blue light starts flashing.

Step 6: Press the multifunction touch button on both earbuds two times quickly. When a purple light starts flashing, the process will be completed.

Some Common Problems & Troubleshooting

Left / Right / One side of the earbuds has stopped working

If this happens, it may be because it is low on battery or it did not connect correctly with the device. To fix this, you can do the following:

1. Try charging the earbud that is not working or both, placing them in the charging case.

2. Try factory resetting the earbuds.

3. Check if the earbuds are operating within a normal working range

If that doesn’t work, the earbud is probably faulty, and I can go for a refund or replacement of it.

Left / Right / One side of the earbuds has a low volume

If this happens, it may be because the earbuds are dirty or the volume is set low. To fix this, you can do the following:

1. Try cleaning the earbud using a cotton swab or carefully clean the mesh with a pin.

2. Try factory resetting the earbuds.

The microphone is not working

If this happens, it can be because the microphone is muted, or the earbuds are badly positioned. To fix this, you can do the following:

If the microphone is muted, check the device microphone volume. If that doesn’t work, that means that there might be a defect in the earbud, so try replacing them or get a refund.

The earbuds are not connecting to Windows/laptop/PC

If the earbuds are earbuds not connecting, it can be because the Bluetooth on the computer has a pairing problem. To fix this, you can do the following:

1. Try disabling Bluetooth from nearby devices >>> then activate the pairing mode of the earbuds, pair and connect earbuds from Settings >>> Bluetooth & other devices >>> Add a new device >>>> select Bluetooth.

2. Try uninstalling and reinstalling the Bluetooth driver, or updating the Bluetooth driver. All can be done in Manage >>> Device Manager, reset earbuds (if available), and then repeat the step.

3. Try resetting the earbuds.

FAQs

We hope you now know how to operate the earphone from the above TOZO NC9 manual. Want to know anything about the earphones? Do not hesitate to ask in the comments below!