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TOZO T12 Pro Manual | Pairing & Troubleshooting

The TOZO T12 Pro earbuds come with specs such as 4 integrated microphones, the Qualcomm QCC3040 chipset, CVC 8.0 Noise Cancelling and aptX Stereo support, 10mm drivers, a battery life of about 8 hours with 1.5 hours charging time, the IPX8 waterproof certification, and much more. Learn how to use these earbuds using this manual!

TOZO T12 Pro Earbuds Manual & Instructions

How to Pair The Earbuds?

To Android And iOS Devices

Step 1: Open the lid of the charging case and take the earbuds out. After that, a blue light will be on for one second, and the earbuds will turn on automatically. Also, you can press and hold the multifunction touch button on both earbuds for about 3 seconds.

When a red and blue light starts flashing on the left earbud, it means that the earbuds will be ready to pair with any device.

Step 2: Unlock the desired device.

Step 3: Turn on Bluetooth on the desired device.

Step 4: Go to the device’s Bluetooth settings.

Step 5: Select the “TOZO-T12 Pro” earbuds. If a password is needed, write “0000”. After that, the red and blue light will turn off, and the pairing will be done.

To PC (Windows)

Step 1: Open the lid of the charging case and take the earbuds out. After that, a blue light will be on for one second, and the earbuds will turn on automatically. Also, you can press and hold the multifunction touch button on both earbuds for about 3 seconds.

When a red and blue light starts flashing on the left earbud, it means that the earbuds will be ready to pair with any device

Step 2: Unlock the desired device.

Step 3: Go to the Settings.

Step 4: Go to “Bluetooth and other devices”.

Step 5: Turn on Bluetooth on the device.

Step 6: Click on “Add device”.

Step 7: Select the “TOZO-T12 Pro” earbuds. If a password is needed, write “0000”. After that, the red and blue light will turn off, and the pairing will be done.

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How to Turn On and Off?

Turn on: Open the lid of the charging case and take the earbuds out. After that, a blue light will be on for one second, and the earbuds will turn on automatically. Also, you can press and hold the multifunction touch button on both earbuds for about 3 seconds.

Turn off: Place the earbuds into the charging case. After that, a red light will be on for one second, and the earbuds will turn off automatically. Also, you can press and hold the multifunction touch button on both earbuds for about 5 seconds.

How to Wear?

Step 1: Take both earbuds out of the charging case.

Step 2: Identify the left and right earbuds.

Step 3: Choose the ear tips that best suit your ears.

Step 4: Insert the headphones into the inner canal of the ears.

Step 5: Rotate for the best possible comfort and best fit, and make sure that the microphone is pointing to the mouth.

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How to Control? / How to Operate? – Instructions

  • Play or pause the music: Press the multifunction touch button on any of the earbuds one time.
  • Play the next song: Press the multifunction touch button on the right earbud two times.
  • Play the previous song: Press the multifunction touch button on the left earbud two times.
  • Turn the volume up: Press and hold the multifunction touch button on the right earbud for about 2 seconds.
  • Turn the volume down: Press and hold the multifunction touch button on the left earbud for about 2 seconds.
  • Answer an incoming call: Press the multifunction touch button on any of the earbuds one time.
  • End a current call: Press and hold the multifunction touch button on any of the earbuds for about 2 seconds.
  • Reject an incoming call: Press and hold the multifunction touch button on any of the earbuds for about 2 seconds.

How to Activate The Mono Mode?

To activate or deactivate the mono mode in these earbuds, all you have to do is to pair the earbuds to the device and take out one of the earbuds from the charging case. It will start working by itself.

How to Charge The Earbuds?

Earbuds

To charge the earbuds, all you have to do is to place them into the charging case and close the lid. The earbuds will start charging automatically.

Charging case

To charge the charging case, all you have to do is to connect the case to a USB charger or charging port with the included USB-A to C cable. It will start charging automatically. Also, it can get charged using a wireless charger.

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How to Factory Reset The Earbuds?

Step 1: Take both earbuds out of the charging case.

Step 2: Press the multifunction touch button on both earbuds two times.

Step 3: Press and hold the multifunction touch button on both earbuds for about 2 seconds.

What Do The Lights Mean?

Earbuds

  • A blue light on for one second: The earbuds turn on.
  • A red light on for one second: The earbuds turn off.
  • A red and blue light flashing: The earbuds are now in pairing mode.
  • Said red and blue light stop flashing: The pairing was successful.
  • A red light on while on the charging case: The earbuds are charging.
  • Said light turns off while on the charging case: The earbuds are fully charged.

Charging case

  • A red light flashing while charging: The case has between 0% and 33% of battery.
  • A pink light flashing while charging: The case has between 33% and 66% of battery.
  • A blue light flashing while charging: The case has between 66% and 99% of battery.
  • A blue light on while charging: The case has 100% of battery.
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Some Common Problems & Troubleshooting

Left / Right / One side of the earbuds has stopped working

If this happens, it may be because it is low on battery or it did not connect correctly with the device. To fix this, you can do the following:

1. Try charging the earbud that is not working or both, placing them in the charging case.

2. Try factory resetting the earbuds.

3. Check if the earbuds are operating within a normal working range

If that doesn’t work, the earbud is probably faulty, and I can go for a refund or replacement of it.

Left / Right / One side of the earbuds has a low volume

If this happens, it may be because the earbuds are dirty or the volume is set low. To fix this, you can do the following:

1. Try cleaning the earbud using a cotton swab or carefully clean the mesh with a pin.

2. Try factory resetting the earbuds.

The microphone is not working

If this happens, it can be because the microphone is muted, or the earbuds are badly positioned. To fix this, you can do the following:

If the microphone is muted, check the device microphone volume. If that doesn’t work, that means that there might be a defect in the earbud, so try replacing them or get a refund.

The earbuds are not connecting to Windows/laptop/PC

If the earbuds are earbuds not connecting, it can be because the Bluetooth on the computer has a pairing problem. To fix this, you can do the following:

1. Try disabling Bluetooth from nearby devices >>> then activate the pairing mode of the earbuds, pair and connect earbuds from Settings >>> Bluetooth & other devices >>> Add a new device >>>> select Bluetooth.

2. Try uninstalling and reinstalling the Bluetooth driver, or updating the Bluetooth driver. All can be done in Manage >>> Device Manager, reset earbuds (if available), and then repeat the step.

3. Try resetting the earbuds.

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FAQs

Are the TOZO T12 Pro waterproof?

Yes, the TOZO T12 Pro are waterproof (IPX6 and up). They have a rating of IPX8, this being the highest and meaning that not only are they against water but are also protected against heavy rain and heavy sweat.

Do the TOZO T12 Pro have a microphone?

Yes, the earbuds come with integrated microphones.

Do the TOZO T12 Pro have a low latency/gaming mode?

No. These earbuds don’t have a low latency/gaming mode.

Can the TOZO T12 Pro connect to PCs and laptops?

Yes, these earbuds can connect to PCs and laptops.

Are the TOZO T12 Pro noise-canceling?

No, these earbuds don’t come with noise-cancellation technology.

How to know when the TOZO T12 Pro are fully charged?

When the earbuds are charging, a red light is on. When fully charged, said light turns off.

We hope you now know how to operate the earphone from the above TOZO T12 Pro manual. Want to know anything about the earphones? Do not hesitate to ask in the comments below!