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UGREEN WS102 Manual | Instructions & Troubleshooting 2022

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The UGREEN WS102 comes with a 6mm dynamic driver, a battery life of 5 hours + 15 hours using the charging case, a charging limited voltage of 5.25V, the IPX5 water, and dust-resistant certification, a Bluetooth frequency of between 2400MHZ and 2483.5MHz, and much more. Learn how to use them with this new UGREEN WS102 Manual.

UGREEN WS102 Manual | Everything You Need To Know!

UGREEN WS102 Manual | How to Pair / Connect?

To iOS and Android phones

Step 1: Open the lid of the charging case and take the earbuds out. After that, a blue light will turn on for 1 second, a “Power On” voice prompt will sound, and they will turn on automatically. Also, you can press and hold the multifunction touch button on both earbuds for about 2 seconds.

When a blue and red light starts flashing, and a “Pairing” voice prompt sounds, the earbuds will be ready to pair to any device.

Step 2: Go to the device’s Bluetooth settings.

Step 3: Select “UGREEN-80636”. If a password is needed, type “0000”.

Step 4: After that, a “Connected” voice prompt will sound, and the pairing will be done.

To PC (Windows)

Step 1: Turn on Window’s Bluetooth.

Step 2: Go to the settings.

Step 3: Go to “Bluetooth and other devices”.

Step 4: Click on “Add device”.

Step 5: Click on Bluetooth.

Step 6: Open the lid of the charging case and take the earbuds out. After that, a blue light will turn on for 1 second, a “Power On” voice prompt will sound, and they will turn on automatically. Also, you can press and hold the multifunction touch button on both earbuds for about 2 seconds.

When a blue and red light starts flashing, and a “Pairing” voice prompt sounds, the earbuds will be ready to pair to any device.

Step 7: Select “UGREEN-80636”. If a password is needed, type “0000”.

Step 8: After that, a “Connected” voice prompt will sound, and the pairing will be done.

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UGREEN WS102 Manual | How to Wear?

Step 1: Take both earbuds out of the charging case.

Step 2: Identify the left and right earbuds.

Step 3: Choose the ear tips that best suit your ears.

Step 4: Insert the headphones into the inner canal of the ears.

Step 5: Rotate for the best possible comfort and best fit, and make sure that the microphone is pointing to the mouth.

UGREEN WS102 Manual | How to Turn On and Off?

Turn on: Open the lid of the charging case and take the earbuds out. After that, a blue light will turn on for 1 second, a “Power On” voice prompt will sound, and they will turn on automatically. Also, you can press and hold the multifunction touch button on both earbuds for about 2 seconds.

Turn off: Place the earbuds into the charging case. After that, a red light will turn on for 1 second, a “Power Off” voice prompt will sound, and they will turn off automatically. Also, you can press and hold the multifunction touch button on both earbuds for about 6 seconds.

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How to Control? / How to Operate? – Instructions

  • Play or pause music: Press the multifunction touch button on the left earbud one time.
  • Play the next song: Press the multifunction touch button on the left earbud two times.
  • Play the previous song: Press the multifunction touch button on the left earbud three times.
  • Answer an incoming call: Press the multifunction touch button on the left earbud one time.
  • End a current call: Press the multifunction touch button on the left earbud one time.
  • Reject an incoming call: Press and hold the multifunction touch button on the left earbud for 2 seconds.
  • Activate the voice assistant: Press and hold the multifunction touch button on any of the earbuds for 2 seconds.
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UGREEN WS102 Manual | How to Activate Mono Mode?

To activate or deactivate the mono mode in the UGREEN WS102, all you have to do is to pair the earbuds to the device and take out one of the earbuds from the charging case. It will start working by itself.

UGREEN WS102 Manual | How to Charge?

Earbuds

To charge the earbuds, all you have to do is to place them into the charging case and close the lid. The earbuds will start charging automatically.

Charging case

To charge the charging case, all you have to do is to connect the case to a USB charger or charging port with the included USB-A to C cable. It will start charging automatically.

UGREEN WS102 Manual | How to Reset?

Step 1: Go to the Bluetooth section on the connected device, and delete or forget the “UGREEN-80636” earbuds.

Step 2: Take the earbuds out of the charging case.

Step 3: Press and hold the multifunction touch button on both earbuds for about 10 seconds or until a red light flashes 3 times.

Step 4: After that, the resetting will be done.

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UGREEN WS102 Manual | Voice Prompts

  • “Power On”: The earbuds turn on.
  • “Power Off”: The earbuds turn off.
  • “Pairing”: The earbuds are ready to pair to any device.
  • “Connected”: The earbuds are connected to the device.
  • “Disconnected”: There was a disconnection between the earbuds and the device.
  • “Battery Low”: The earbuds have a low battery.

UGREEN WS102 Manual | LED Light Status

Earbuds

  • A blue light turns on for 1 second: The earbuds turn on.
  • A red light turns on for 1 second: The earbuds turn off.
  • A blue and red light flashing: The earbuds are ready to pair to any device.
  • A red light flashing 3 times: The earbuds are resetting.
  • A light flashing while the earbuds are in the charging case: The earbuds are charging.
  • The light flashing while the earbuds are in the charging case turns off: The earbuds are fully charged.
  • A red light flashing 3 times (not while resetting): The earbuds have a low battery.

Charging case

  • Four lights on: The case has 75% to 100% of the total battery.
  • Three lights on: The case has 50% to 75% of the total battery.
  • Two lights on: The case has 25% to 50% of the total battery.
  • One light on: The case has 0% to 25% of the total battery.
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Some Common Earbuds Problems & Troubleshooting

Left / Right / One side of the earbuds have stopped working

If this happens, it may be because it is low on battery or it did not connect correctly with the device. To fix this, you can do the following:

1. Try charging the earbud that is not working or both, placing them in the charging case.

2. Try factory resetting the earbuds.

3. Check if the earbuds are operating within a normal working range

If that doesn’t work, the earbud is probably faulty, and I can go for a refund or replacement of it.

Left / Right / One side of the earbuds has a low volume

If this happens, it may be because the earbuds are dirty or the volume is set low. To fix this, you can do the following:

1. Try cleaning the earbud using a cotton swab or carefully clean the mesh with a pin.

2. Try factory resetting the earbuds.

Microphone not working

If this happens, it can be because the microphone is muted, or the earbuds are badly positioned. To fix this, you can do the following:

If the microphone is muted, check the device microphone volume. If that doesn’t work, that means that there might be a defect in the earbud, so try replacing them or get a refund.

UGREEN WS102 earbuds not connecting to Windows/laptop/PC

If the earbuds are earbuds not connecting, it can be because the Bluetooth on the computer has a pairing problem. To fix this, you can do the following:

1. Try disabling Bluetooth from nearby devices >>> then activate pairing mode of the earbuds, pair and connect earbuds from Settings >>> Bluetooth & other devices >>> Add a new device >>>> elect Bluetooth,

2. Try uninstalling and reinstalling the Bluetooth driver, or update the Bluetooth driver. All can be done in Manage >>> Device Manager, reset earbuds (if available), and then repeat the step.

3. Try resetting the earbuds.

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Credits: Hitech Century

FAQs

Are UGREEN WS102 waterproof?

The UGREEN WS102 have the IPX5 certification, which means they’re dustproof and protected against water projected from a nozzle.

Does UGREEN WS102 have a microphone?

Yes, the UGREEN WS102 have integrated microphones.

Do UGREEN WS102 have low latency/gaming mode?

No, the UGREEN WS102 don’t have low latency/gaming mode.

How to know when UGREEN WS102 are fully charged?

The earbuds take about 1.5 hours to charge, so after that time, they should be fully charged.

Can UGREEN WS102 connect to PC and Laptop?

Yes, the UGREEN WS102 can connect to PCs, laptops, and tablets.

We hope you now know how to operate the earphone from the above UGREEN WS102 Manual. Want to know anything about the earphones? Do not hesitate to ask in the comments section.