Vivo TWS Air Manual | Step-by-step Earbuds Guide

The Vivo TWS Air earbuds come with specs such as a 14.2mm speaker driver, dual-mic call noise cancellation, a total battery life of up to 25 hours using the charging case, Bluetooth 5.2 with around 10 meters of working range, the IPX4 dust and sweat-proof certification, and much more. Learn how to use these earbuds using this manual!

Vivo TWS Air Manual | Everything You Have To Know

How To Wear These Earbuds?

Step 1: Take both earbuds out of the charging case.

Step 2: Identify the left and right earbuds.

Step 3: Choose the ear tips that best suit your ears.

Step 4: Insert the headphones into the inner canal of the ears.

Step 5: Rotate for the best possible comfort and best fit, and make sure that the microphone is pointing to the mouth.

How To Turn On And Off?

Turn On

Automatically: Open the lid of the charging case. After that, the earbuds will turn on automatically.

Turn Off

Automatically: Place the earbuds into the charging case and close its lid. After that, the earbuds will turn off automatically.

How To Pair The Earbuds?

To Devices With Google Fast Pairing

Step 1: Open the lid of the charging case. After that, the earbuds will turn on automatically.

After that, a white light will start flashing and the earbuds should enter pairing mode automatically, but if they don’t, then press the function button on the back of the charging case.

Step 2: Unlock the desired device.

Step 3: A pop-up window will appear on the device, and tap “Connect” so the earbuds pair with the phone. After that, the pairing will be done.

To Devices Without Google Fast Pairing

Step 1: Open the lid of the charging case. After that, the earbuds will turn on automatically.

After that, a white light will start flashing and the earbuds should enter pairing mode automatically, but if they don’t, then press the function button on the back of the charging case.

Step 2: Unlock the desired device.

Step 3: Go to the device’s settings.

Step 4: Turn on Bluetooth on the desired device.

Step 5: Search for a new device.

Step 6: Select the vivo TWS Air earbuds. If a password is needed, type “0000”. After that, the pairing will be done.

To Windows (PC)

Step 1: Turn on Window’s Bluetooth.

Step 2: Go to the settings.

Step 3: Go to “Bluetooth and other devices”.

Step 4: Click on “Add device”.

Step 5: Click on Bluetooth.

Step 6: Open the lid of the charging case. After that, the earbuds will turn on automatically.

After that, a white light will start flashing and the earbuds should enter pairing mode automatically, but if they don’t, then press the function button on the back of the charging case.

Step 7: Select the vivo TWS Air earbuds. If a password is needed, type “0000”. After that, the pairing will be done.

How To Control These Earbuds? – Stereo Mode

• Play or pause a song: Press the multifunction touch area on any of the earbuds two times.
• Answer an incoming call: Press the multifunction touch area on any of the earbuds two times.
• End a current call: Press the multifunction touch area on any of the earbuds two times.
• Reject an incoming call: Press and hold the multifunction touch area on any of the earbuds.

NOTE: Although these are the factory controls, through the app they can be configured in various ways, in addition to being able to activate a control to play the previous or next song and voice assistant.

How To Activate The Mono Mode?

To activate or deactivate the mono mode in these earbuds, all you have to do is to pair the earbuds to the device and take out one of the earbuds from the charging case. It will start working by itself.

How To Charge The Earbuds?

Earbuds

To charge the earbuds, all you have to do is to place them into the charging case and close its lid. The earbuds will start charging automatically.

Charging Case

To charge the charging case, all you have to do is to connect the case to a USB charger or charging port. It will start charging automatically.

What Does The Lights Mean?

Charging Case

• A green light on with the earbuds inside: The earbuds are charging.
• A white light flashing: The earbuds are in pairing mode.

A Guide To The Vivo TWS Air App

The Vivo TWS Air earbuds come with an app specially made for them, called vivo Earphone, which is available on the Play Store for Android devices.

After having accepted the terms and conditions, and allowing the app to make and manage calls, and access various files, you will find an extremely simple main page, where the connected earbuds appear, as well as the percentage of the battery of each of these and the charging case. Also, there is the possibility of adding another pair of earbuds.

Now, when selecting the earbuds, the main menu will appear; Not only will you be able to see the battery percentage of the earbuds and charging case, but there are also three options to configure:

• General settings: Here you can activate or deactivate the multimedia and call audio, as well as the AAC codec.
• Shortcut actions: This is the place where you can set the earbud controls. Not only will you be able to change the earbud on which the controls are used, but also the number of touches.
• Earbuds sound effect: Here, you can change the sound effect of the earbuds to get the best result, having four options in total: clear voice, mega bass, clear high tone, and standard.

Having said that, the software version of the earbuds and general features are also listed.

Some Common Problems & Troubleshooting

Left/Right/One side of the earbuds has stopped working

If this happens, it may be because it is low on battery or it did not connect correctly with the device. To fix this, you can do the following:

1. Try charging the earbud that is not working or both, placing them in the charging case.

2. Try factory resetting the earbuds.

3. Check if the earbuds are operating within a normal working range

If that doesn’t work, the earbud is probably faulty, and I can go for a refund or replacement of it.

Left/Right/One side of the earbuds has a low volume

If this happens, it may be because the earbuds are dirty or the volume is set low. To fix this, you can do the following:

1. Try cleaning the earbud using a cotton swab or carefully clean the mesh with a pin.

2. Try factory resetting the earbuds.

The microphone is not working

If this happens, it can be because the microphone is muted, or the earbuds are badly positioned. To fix this, you can do the following:

If the microphone is muted, check the device microphone volume. If that doesn’t work, that means that there might be a defect in the earbud, so try replacing them or get a refund.

The earbuds are not connecting to Windows/laptop/PC

If the earbuds are earbuds not connecting, it can be because the Bluetooth on the computer has a pairing problem. To fix this, you can do the following:

1. Try disabling Bluetooth from nearby devices >>> then activate the pairing mode of the earbuds, pair and connect earbuds from Settings >>> Bluetooth & other devices >>> Add a new device >>>> select Bluetooth.

2. Try uninstalling and reinstalling the Bluetooth driver, or updating the Bluetooth driver. All can be done in Manage >>> Device Manager, reset earbuds (if available), and then repeat the step.

3. Try resetting the earbuds.

FAQs

We hope you now know how to operate the earphone from the above Vivo TWS Air manual! Want to know anything about the earphones? Do not hesitate to ask in the comments section.