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WeCool XG-13 Manual | Step-by-step, In-depth Guide 2022

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The WeCool XG-13 comes with the IPX5 water and dust-resistant certification, A charging case with a battery life of 300mAh, the possibility of HD calls, Bluetooth 5.0 with AptX, HFP, HSP, A2DP, AVRCP, SPP, and PBAP compatibility, and much more. Learn how to use them with this new WeCool XG-13 Manual.

WeCool XG-13 Manual | Everything You Need To Know!

WeCool XG-13 Manual | How to Pair / Connect?

To iOS and Android phones

Step 1: Open the lid of the charging case and take the earbuds out. After that, they will turn on automatically. Also, you can press and hold the multifunction touch button on both earbuds for about 3 seconds.

Step 2: Go to the device’s Bluetooth settings.

Step 3: Select “WeCool XG-13”. If a password is needed, type “0000”.

Step 4: After that, the pairing will be done.

To PC (Windows)

Step 1: Turn on Window’s Bluetooth.

Step 2: Go to the settings.

Step 3: Go to “Bluetooth and other devices”.

Step 4: Click on “Add device”.

Step 5: Click on Bluetooth.

Step 6: Open the lid of the charging case and take the earbuds out. After that, they will turn on automatically. Also, you can press and hold the multifunction touch button on both earbuds for about 3 seconds.

Step 7: Select “WeCool XG-13”. If a password is needed, type “0000”.

Step 8: After that, the pairing will be done.

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WeCool XG-13 Manual | How to Wear?

Step 1: Take both earbuds out of the charging case.

Step 2: Identify the left and right earbuds.

Step 3: Choose the ear tips that best suit your ears.

Step 4: Insert the headphones into the inner canal of the ears.

Step 5: Rotate for the best possible comfort and best fit, and make sure that the microphone is pointing to the mouth.

WeCool XG-13 Manual | How to Turn On and Off?

Turn on: Open the lid of the charging case and take the earbuds out. After that, they will turn on automatically. Also, you can press and hold the multifunction touch button on both earbuds for about 3 seconds.

Turn off: Place the earbuds into the charging case. After that, the earbuds will turn off automatically.

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How to Control? / How to Operate? – Instructions

  • Play or pause music: Press the multifunction touch button on any of the earbuds one time.
  • Play the next song: Press the multifunction touch button on the right earbud two times.
  • Play the previous song: Press the multifunction touch button on the left earbud two times.
  • Answer an incoming call: Press the multifunction touch button on any of the earbuds one time.
  • End a current call: Press the multifunction touch button on any of the earbuds one time.
  • Reject an incoming call: Press and hold the multifunction touch button on any of the earbuds for 1 second.
  • Activate the voice assistant: Press and hold the multifunction touch button on any of the earbuds for 1 second.
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WeCool XG-13 Manual | How to Activate Mono Mode?

To activate or deactivate the mono mode in the WeCool XG-13, all you have to do is to pair the earbuds to the device and take out one of the earbuds from the charging case. It will start working by itself.

WeCool XG-13 Manual | How to Charge?

Earbuds

To charge the earbuds, all you have to do is to place them into the charging case and close the lid. The earbuds will start charging automatically.

Charging case

To charge the charging case, all you have to do is to connect the case to a USB charger or charging port with the included USB-A to C cable. It will start charging automatically.

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Some Common Earbuds Problems & Troubleshooting

Left / Right / One side of the earbuds have stopped working

If this happens, it may be because it is low on battery or it did not connect correctly with the device. To fix this, you can do the following:

1. Try charging the earbud that is not working or both, placing them in the charging case.

2. Try factory resetting the earbuds.

3. Check if the earbuds are operating within a normal working range

If that doesn’t work, the earbud is probably faulty, and I can go for a refund or replacement of it.

Left / Right / One side of the earbuds has a low volume

If this happens, it may be because the earbuds are dirty or the volume is set low. To fix this, you can do the following:

1. Try cleaning the earbud using a cotton swab or carefully clean the mesh with a pin.

2. Try factory resetting the earbuds.

Microphone not working

If this happens, it can be because the microphone is muted, or the earbuds are badly positioned. To fix this, you can do the following:

If the microphone is muted, check the device microphone volume. If that doesn’t work, that means that there might be a defect in the earbud, so try replacing them or get a refund.

WeCool XG-13 earbuds not connecting to Windows/laptop/PC

If the earbuds are earbuds not connecting, it can be because the Bluetooth on the computer has a pairing problem. To fix this, you can do the following:

1. Try disabling Bluetooth from nearby devices >>> then activate pairing mode of the earbuds, pair and connect earbuds from Settings >>> Bluetooth & other devices >>> Add a new device >>>> elect Bluetooth,

2. Try uninstalling and reinstalling the Bluetooth driver, or update the Bluetooth driver. All can be done in Manage >>> Device Manager, reset earbuds (if available), and then repeat the step.

3. Try resetting the earbuds.

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FAQs

Are WeCool XG-13 waterproof?

The WeCool XG-13 have the IPX5 certification, which means they’re dustproof and protected against water projected from a nozzle.

Does WeCool XG-13 ave a microphone?

Yes, the WeCool XG-13 have integrated microphones.

Do WeCool XG-13 have low latency/gaming mode?

No, the WeCool XG-13 don’t have low latency/gaming mode.

How to know when WeCool XG-13 are fully charged?

The earbuds take about 1.5 hours to charge, so after that time, they should be fully charged.

Can WeCool XG-13 connect to PC and Laptop?

Yes, the WeCool XG-13 can connect to PCs, laptops, and tablets.

We hope you now know how to operate the earphone from the above WeCool XG-13 Manual. Want to know anything about the earphones? Do not hesitate to ask in the comments section.